Checkout problems

This topic has 11 replies, 2 voices, and was last updated 2 years, 11 months ago by Elise Noromit.

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November 23, 2021 at 8:47 pm #334075

MikeHowards
Participant

Hello dear support, I have problems with my checkout and I just can’t get it resolved. I am using woocommerce and Woocommerce Germanized. I’ve already tried everything to edit this. Do you have any tips on how to get the checkout done like in the demo? And how can I edit my Side Card? Thanks in advance

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November 23, 2021 at 11:19 pm #334095

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

November 24, 2021 at 9:05 pm #334349

MikeHowards
Participant

So should I pass on my admin data? Not that I’m conveying something wrong now

November 24, 2021 at 11:50 pm #334374

Elise Noromit
Member

Hello,

Please insert the site admin access to the front-end and to the admin area. Insert the site credentials into the Private content block under the message area.

Best Regards

November 26, 2021 at 12:25 pm #334859

MikeHowards
Participant

Here the dates

November 27, 2021 at 1:35 am #335034

Elise Noromit
Member

Hello,

Sorry for the delay.

As for the shopping cart, you need to disable the shopping cart widget in Elementor.

These problems are not caused by Woocommerce Germanized

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Woocommerce Germanized

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

November 28, 2021 at 4:51 pm #335232

MikeHowards
Participant

So I once did what was described. The card Sidebar is due to elementor.

and the checkout at woocommerce germanized.

do you have an idea how I can solve the problem?

Are there any CSS codes to exclude elementor from the sidebar card and woocommerce germanized from checkout?

November 29, 2021 at 10:56 am #335409
Elise Noromit
Member
Hello,

You need to disable the Elementor shopping cart widget in the settings of Elementor.

Please add this code to the Theme Settings > Custom CSS > Global:
```
.global-color-scheme-light .woocommerce-checkout .shop_table {
	    background-color: rgba(0,0,0,.3);
}
```
Best Regards
November 29, 2021 at 8:09 pm #335584

MikeHowards
Participant

Where can I deactivate the elementor card? I can’t find anything about it in the settings. That worked for checkout!

November 30, 2021 at 11:50 am #335750

Elise Noromit
Member

Hello,

Please check Elementor > Settings > Integaration.

If you have any questions please feel free to contact us.

Best Regards

November 30, 2021 at 12:02 pm #335755

MikeHowards
Participant

Thank you! It works!

November 30, 2021 at 2:01 pm #335842

Elise Noromit
Member

You are welcome! We are here to help.

Wish you a wonderful day!
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