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Checkout problems

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  • #334075

    MikeHowards
    Participant

    Hello dear support, I have problems with my checkout and I just can’t get it resolved. I am using woocommerce and Woocommerce Germanized. I’ve already tried everything to edit this. Do you have any tips on how to get the checkout done like in the demo? And how can I edit my Side Card? Thanks in advance

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    #334095

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #334349

    MikeHowards
    Participant

    So should I pass on my admin data? Not that I’m conveying something wrong now

    #334374

    Hello,

    Please insert the site admin access to the front-end and to the admin area. Insert the site credentials into the Private content block under the message area.

    Best Regards

    #334859

    MikeHowards
    Participant

    Here the dates

    #335034

    Hello,

    Sorry for the delay.

    As for the shopping cart, you need to disable the shopping cart widget in Elementor.

    These problems are not caused by Woocommerce Germanized

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Woocommerce Germanized

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #335232

    MikeHowards
    Participant

    So I once did what was described. The card Sidebar is due to elementor.

    and the checkout at woocommerce germanized.

    do you have an idea how I can solve the problem?

    Are there any CSS codes to exclude elementor from the sidebar card and woocommerce germanized from checkout?

    #335409

    Hello,

    You need to disable the Elementor shopping cart widget in the settings of Elementor.

    Please add this code to the Theme Settings > Custom CSS > Global:

    .global-color-scheme-light .woocommerce-checkout .shop_table {
    	    background-color: rgba(0,0,0,.3);
    }

    Best Regards

    #335584

    MikeHowards
    Participant

    Where can I deactivate the elementor card? I can’t find anything about it in the settings. That worked for checkout!

    #335750

    Hello,

    Please check Elementor > Settings > Integaration.

    If you have any questions please feel free to contact us.

    Best Regards

    #335755

    MikeHowards
    Participant

    Thank you! It works!

    #335842

    You are welcome! We are here to help.

    Wish you a wonderful day!

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