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AJAX import error. Try to disable all external plugins and run the import again.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 8, 2022 at 7:46 am #344103

    [email protected]
    Participant

    An error occurred when installing the Fashion Flat theme. I have installed it several times in a professional manner. What is the problem? Irrelevant plug-ins have been deleted, leaving only the officially recommended plug-ins

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    January 8, 2022 at 8:30 am #344109

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    As you are getting an error “Import AJAX problem” while importing base content.

    You might miss something or install the theme in an improper manner.

    Kindly read and follow the below documentation for an appropriate installation:
    https://xtemos.com/docs/woodmart/requirements-wordpress-set/
    https://xtemos.com/docs/woodmart/installation-process/

    For the demo content follow this documentation:
    https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

    In case it is still displaying that error then deactivate all the third party plugins and tell me then we will import the demo for you.

    Best Regards.

    January 10, 2022 at 1:34 am #344253

    [email protected]
    Participant

    We have disabled other plugins. But it still doesn’t work. Take the time to help see what the problem is? thanks

    January 10, 2022 at 9:37 am #344296

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    January 11, 2022 at 1:34 am #344456

    [email protected]
    Participant

    Not right! There is no shop classification after import, and the import is incomplete.
    How can I import it completely?
    Thanks!

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    January 11, 2022 at 7:50 am #344484

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please make a fresh install by reinstalling wordpress and then make all the necessary requirements as mentioned in our documentation.

    Then install the theme and the recommended plugins then tell me we will import the demo for you.

    Best Regards

    January 13, 2022 at 6:28 am #345029

    [email protected]
    Participant

    It has been reinstalled. still not working
    How to solve it
    Thanks!

    January 13, 2022 at 12:38 pm #345121

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the CPanel login details of your site so I will check and solve the issue.

    Best Regards.

    January 14, 2022 at 9:54 am #345349

    [email protected]
    Participant

    In the Private Content:

    January 14, 2022 at 11:30 am #345381

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been solved. I have imported the demo on the site, please check the site after removing the browser cache.

    Best Regards.

    January 17, 2022 at 1:45 am #345772

    [email protected]
    Participant

    What is the reason why my direct import is not successful?
    Please let me know, so that the same error will not occur next time I build and import the demo
    Thanks!

    January 17, 2022 at 6:29 am #345788

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have updated the php version to 7.4 and made the other Php recommended Settings and the issue was fixed.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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