Variation images do not change

This topic has 8 replies, 2 voices, and was last updated 2 years, 10 months ago by Aizaz Imtiaz Awan.

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January 26, 2022 at 9:30 pm #348154

Oezkan
Participant

Hello, I have a problem that on the product detail page, my variation images on the Desktop do not change, On Mobile is changing without any Problem. Can Anyone help me?

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January 27, 2022 at 7:17 am #348222

Aizaz Imtiaz Awan
Keymaster

Hello,

Please Go to Theme Settings >> Single Product >> Images and try increasing the Ajax variation threshold.

Screenshot for Clarification: https://gyazo.com/9b4b3c2d6b6bcba5496b7522dea73b30

Then check back.

Best Regards

January 27, 2022 at 8:53 am #348259

Oezkan
Participant

hello i try to make threshold higher what you say. But doesnt work what is wrong there?

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January 27, 2022 at 8:55 am #348261

Oezkan
Participant

hello i try what you say, i make threshold higher but doesnt work. What is wrong here?

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January 27, 2022 at 10:59 am #348316

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website.

Best Regards

January 27, 2022 at 11:25 am #348326
Oezkan
Participant
If i disable elementor Pro then is working perfectly so what i can do for working perfectly i share my account detail private please look self or say to me what can i do for solve the issue i need elementor pro too
- This reply was modified 2 years, 10 months ago by Oezkan.
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January 27, 2022 at 12:31 pm #348359

Aizaz Imtiaz Awan
Keymaster

Hello,

I have logged into your website and checked the issue with the “Storefront” Theme and it is working the same which clears that the issue is not from our theme.

You can try asking the plugin support for help.

Best Regards

January 27, 2022 at 12:43 pm #348368

Oezkan
Participant

First thanks for looking, can you say which Plugin Support i must contact ?

January 27, 2022 at 1:43 pm #348381

Aizaz Imtiaz Awan
Keymaster

Hello,

You can try asking the Elementor PRO plugin support for help regarding this.

Best Regards
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