Иногда не отображаются иконки

This topic has 11 replies, 2 voices, and was last updated 2 years, 9 months ago by Aizaz Imtiaz Awan.

Viewing 12 posts - 1 through 12 (of 12 total)

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January 31, 2022 at 6:51 am #349040

hwebru
Participant

Hello

Sometimes icons are not displayed. How to fix it?

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January 31, 2022 at 8:52 am #349062

Aizaz Imtiaz Awan
Keymaster

Hello,

The issue seems to be with the HTTP HTTPS settings of wordpress.

Please make sure that you have set both the addresses same under Settings >> General as mentioned in our detailed documentation: https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

Then resave the theme settings and check back.

Best Regards

January 31, 2022 at 9:05 am #349064

hwebru
Participant

Thank you. Both fields have “https” protocol. Sent you a screenshot.

January 31, 2022 at 10:52 am #349100

Aizaz Imtiaz Awan
Keymaster

Hello,

I have visited your website and the icons are displaying fine.

Screenshot for Clarification: https://gyazo.com/4619bcc9d699a1429442f33f06a621df

Best Regards

January 31, 2022 at 2:56 pm #349199

hwebru
Participant

Too bad you don’t trust your customers. As proof, I’m sending you a screencast.

February 1, 2022 at 6:47 am #349306

Aizaz Imtiaz Awan
Keymaster

Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards

February 1, 2022 at 7:10 am #349309

hwebru
Participant

Thanks for the help. Sent you access.

February 1, 2022 at 9:07 am #349347

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry but the login details you provided are not working. Please provide the correct login details to let me assist you further.

Best Regards

February 1, 2022 at 9:48 am #349359
hwebru
Participant
Sorry. I have updated the password and verified the new password.
- This reply was modified 2 years, 9 months ago by hwebru.
February 1, 2022 at 11:17 am #349413

Aizaz Imtiaz Awan
Keymaster

Hello,

I have revisited your website and the icons are displaying fine.

Screenshot for Clarification: https://ibb.co/1dvc9gv

Best Regards

February 1, 2022 at 11:25 am #349420

hwebru
Participant

Thank you. The error appears randomly. Please comment on what you saw on the video I sent you. You can clearly see the error there.

February 1, 2022 at 12:52 pm #349445

Aizaz Imtiaz Awan
Keymaster

Hello,

Unfortunately the issue doesn’t appear on my side. I have created a video and the icons are displaying fine.

Video for Clarification: https://gofile.io/d/xfAAsP

Best Regards
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