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Иногда не отображаются иконки

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #349040

    hwebru
    Participant

    Hello

    Sometimes icons are not displayed. How to fix it?

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    #349062

    Hello,

    The issue seems to be with the HTTP HTTPS settings of wordpress.

    Please make sure that you have set both the addresses same under Settings >> General as mentioned in our detailed documentation: https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Then resave the theme settings and check back.

    Best Regards

    #349064

    hwebru
    Participant

    Thank you. Both fields have “https” protocol. Sent you a screenshot.

    #349100

    Hello,

    I have visited your website and the icons are displaying fine.

    Screenshot for Clarification: https://gyazo.com/4619bcc9d699a1429442f33f06a621df

    Best Regards

    #349199

    hwebru
    Participant

    Too bad you don’t trust your customers. As proof, I’m sending you a screencast.

    #349306

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #349309

    hwebru
    Participant

    Thanks for the help. Sent you access.

    #349347

    Hello,

    Sorry but the login details you provided are not working. Please provide the correct login details to let me assist you further.

    Best Regards

    #349359

    hwebru
    Participant

    Sorry. I have updated the password and verified the new password.

    • This reply was modified 2 years, 10 months ago by hwebru.
    #349413

    Hello,

    I have revisited your website and the icons are displaying fine.

    Screenshot for Clarification: https://ibb.co/1dvc9gv

    Best Regards

    #349420

    hwebru
    Participant

    Thank you. The error appears randomly. Please comment on what you saw on the video I sent you. You can clearly see the error there.

    #349445

    Hello,

    Unfortunately the issue doesn’t appear on my side. I have created a video and the icons are displaying fine.

    Video for Clarification: https://gofile.io/d/xfAAsP

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)