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Error: Call to undefined function get_header()

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  • February 5, 2022 at 11:12 am #350303

    johny
    Participant

    Hello,

    I am having a problem with the theme. An error is showing “Uncaught exception ‘Error’ with message ‘Call to undefined function get_header()”

    I have attached a snapshot of the error shared by the hosting provider.

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    February 7, 2022 at 1:13 am #350791

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin rights for the user and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)