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Dont’ clear cache

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  • February 7, 2022 at 2:43 pm #350942

    Alberto
    Participant

    Dear XTemos,
    I see that the site usually often struggles to clear the cache. Today I simply added a popup for a promotion from my client and saw that it harder than usual, don’t load fonts, some CSS layout. Any solution?
    Thanks in advance
    Alberto

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    February 7, 2022 at 5:59 pm #351156

    Elise Noromit
    Member

    Hello,

    I am checking the footer and its widths is properly displayed: https://gyazo.com/9f64231d1c21b4a0f0125629dceb8218

    As for the icons, please check the configuration in the Dashboard > Settings > General – HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If you have any questions please feel free to contact us.

    Best Regards

    February 8, 2022 at 4:06 am #351237

    Alberto
    Participant

    Hi ,
    clearing the cache with a plugin I solved, but using the promo popup with the html block, it doesn’t turn out as expected (screenshot). How can I do? Best regards Alberto

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    February 8, 2022 at 11:26 pm #351511

    Elise Noromit
    Member

    Hello,

    This issue is caused by the template itself. Please try to upload the template from the library and replace the images and text: https://xtemos.com/docs-topic/templates-library/

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)