Home › Forums › WoodMart support forum › Few issues in Theme – Needs Attention – Solutions expected › Reply To: Few issues in Theme – Needs Attention – Solutions expected
harshwe
Hello Luke,
10. Yes, I understand. I thought that it will be added in this update, that is 6.3 Beta. I might Just be expecting.
9. Regarding your suggestion –
define the “Thumbnail image width” field in Theme Settings -> Single product -> Images.
i). The image width option (from Theme Settings -> Single product -> Images) should not affect the sudden change in the height of image. Whereby, it is correctly displaying Initially (without clicking the swatch icon or image).
And changes Only upon clicking the swatch image.
ii) We have already defined the Thumb Image width setting in Appearance > Customize > Woo > Product Images > Thumb Width field.
Reason to that, if we use Theme Settings -> Single product -> Images and define the Width there, then it affect and changes the height of each thumbnail (within Same Single product page), and is NOT cropped equally for All thumb images. Due to which each thumbnail has Different height, making it look too Odd.
PS: We already tried this earlier, and faced a lot of these issues, as mentioned in points [9. – ii) to iv)]
iii). Also, the carousel (on Single product page), do Not work properly too. And Last thumb image do Not scroll-up even with the mouse.
The Down arrows buttons do not works too. So as to show the last thumbnail image, as well as Auto-Reveal of thumbnails is also not working for last 2 images.
(Means it is supposed to work like that, the image thumbnails Auto-Scrolls up, while clicking the next thumbnail, thereby revealing the bottom or right thumbnail. But not working here)
iv). Most importantly, the very last thumbnail do Not shows up at all, even after clicking the Down arrow button. And even after trying to Drag the thumb image up (by clicking and dragging with mouse)
Please check below Videos –
https://watch.screencastify.com/v/JC5eM6YyXokZzDygumoX
https://watch.screencastify.com/v/2XDCDrd6celDf1IAqASL
PS: We have already tested this earlier and got almost fed-up with that. As this is not the case with other themes. Nor even default 20-21. All the thumbnails images of each product on Single product page shows in same height but in Woodmart, this is not the case, when we use Image Width option in Theme Settings.
If you want you can try to replicate the same on our Staging site. Credentials already shared.
However, sharing again in Pvt Content area.
9. a)-e) Hence, back to point, please resolve the issue mentioned in point a)-e), in current scenario.
And by considering the point that we mention above in 9. i)
Or else, please resolve the issues that we mentioned in 9-ii)-iv). We will be happy to use the Image Width option under Theme Settings, and will define the Width there.
11. Wanted to inform you, that the Forums Subscription is Not working again. We are Not receiving emails again (means not receiving email notification when you or anybody replies).
We found the Subscription button KEEPS changing it State, and “Rolls-back” to text “Subscribe”. Even though we have already Subscribed earlier. It should show as “Unsubscribe”
Surprisingly, today again, we found that, All of the Topics were Auto-removed from Subscription
Hence, today again we clicked and Subscribed the Topics. We did that few times earlier also.
We come across that the Button State looses or Rolls-back when,
a) Either we restart our Computer or Laptop
b) Logged-out of Forums
c) Or both above.
d) Or probably some other reason, including Cache related.
This is really bit frustrating. This started happening when it was switched to New forums system.
Can you please test it again thoroughly and resolve it permanently.
Regards