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Product error
- This topic has 9 replies, 2 voices, and was last updated 2 years, 1 month ago by Artem Temos.
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March 11, 2022 at 12:56 pm #359929
TherionParticipantAfter the last update, some products stopped working. Below is a link to the product. And the error code.
https://celfoto.pl/produkt/promocja-21-klg02/Fatal error: Uncaught Error: Class ‘XTS\Modules\Layouts\Main’ not found in /home/celfoto/domains/celfoto.pl/public_html/wp-content/themes/woodmart/woocommerce/single-product/tabs/description.php:33 Stack trace: #0 /home/celfoto/domains/celfoto.pl/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include() #1 /home/celfoto/domains/celfoto.pl/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1819): wc_get_template(‘single-product/…’) #2 /home/celfoto/domains/celfoto.pl/public_html/wp-content/themes/woodmart/woocommerce/single-product/tabs/tabs.php(68): woocommerce_product_description_tab(‘description’, Array) #3 /home/celfoto/domains/celfoto.pl/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘/home/celfoto/d…’) #4 /home/celfoto/domains/celfoto.pl/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1599): wc_get_template(‘single-product/…’) #5 /home/celfoto/domains/celfoto.pl/public_html/wp-includ in /home/celfoto/domains/celfoto.pl/public_html/wp-content/themes/woodmart/woocommerce/single-product/tabs/description.php on line 33
March 11, 2022 at 3:28 pm #359979
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Also, try to reupload our theme to make sure that all files were uploaded correctly.Thank you in advance
March 14, 2022 at 6:25 am #360400
TherionParticipantHello,
Below, login details and a link to one of the few non-functioning products.- This reply was modified 2 years, 2 months ago by Artem Temos.
March 14, 2022 at 8:28 am #360451
Artem TemosKeymasterPlease, send us your FTP access so we can check what is wrong.
March 14, 2022 at 8:47 am #360462
TherionParticipantcpanel
- This reply was modified 2 years, 2 months ago by Artem Temos.
March 14, 2022 at 9:23 am #360486
Artem TemosKeymasterWe need your FTP access, not cpanel. Also, post your passwords using our Private Content field only.
March 15, 2022 at 6:32 am #360827March 15, 2022 at 8:19 am #360879
TherionParticipantHello,
The ELEMENTOR plug was probably the cause of the problems. After turning it off, the products are displayed correctly.March 15, 2022 at 8:24 am #360882
TherionParticipantWe still have problems in these places.
https://celfoto.pl/zamow-wydruki/
https://celfoto.pl/kategoria-produktu/fotoksiazki/promocja_21/March 15, 2022 at 1:36 pm #361015
Artem TemosKeymasterWe see that most of the files from our 6.3 version are missing. Please, reinstall the theme and make sure that all files are uploaded correctly. Get the latest version of the theme from ThemeForest.
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