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Product error

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #359929

    Therion
    Participant

    After the last update, some products stopped working. Below is a link to the product. And the error code.
    https://celfoto.pl/produkt/promocja-21-klg02/

    Fatal error: Uncaught Error: Class ‘XTS\Modules\Layouts\Main’ not found in /home/celfoto/domains/celfoto.pl/public_html/wp-content/themes/woodmart/woocommerce/single-product/tabs/description.php:33 Stack trace: #0 /home/celfoto/domains/celfoto.pl/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include() #1 /home/celfoto/domains/celfoto.pl/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1819): wc_get_template(‘single-product/…’) #2 /home/celfoto/domains/celfoto.pl/public_html/wp-content/themes/woodmart/woocommerce/single-product/tabs/tabs.php(68): woocommerce_product_description_tab(‘description’, Array) #3 /home/celfoto/domains/celfoto.pl/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘/home/celfoto/d…’) #4 /home/celfoto/domains/celfoto.pl/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1599): wc_get_template(‘single-product/…’) #5 /home/celfoto/domains/celfoto.pl/public_html/wp-includ in /home/celfoto/domains/celfoto.pl/public_html/wp-content/themes/woodmart/woocommerce/single-product/tabs/description.php on line 33

    #359979

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
    Also, try to reupload our theme to make sure that all files were uploaded correctly.

    Thank you in advance

    #360400

    Therion
    Participant

    Hello,
    Below, login details and a link to one of the few non-functioning products.

    • This reply was modified 2 years, 1 month ago by Artem Temos.
    #360451

    Artem Temos
    Keymaster

    Please, send us your FTP access so we can check what is wrong.

    #360462

    Therion
    Participant

    cpanel

    • This reply was modified 2 years, 1 month ago by Artem Temos.
    #360486

    Artem Temos
    Keymaster

    We need your FTP access, not cpanel. Also, post your passwords using our Private Content field only.

    #360827

    Therion
    Participant

    Hello

    Attachments:
    You must be logged in to view attached files.
    #360879

    Therion
    Participant

    Hello,
    The ELEMENTOR plug was probably the cause of the problems. After turning it off, the products are displayed correctly.

    #360882

    Therion
    Participant
    #361015

    Artem Temos
    Keymaster

    We see that most of the files from our 6.3 version are missing. Please, reinstall the theme and make sure that all files are uploaded correctly. Get the latest version of the theme from ThemeForest.

Viewing 10 posts - 1 through 10 (of 10 total)