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Single Product Page Layout Translation

Viewing 17 posts - 1 through 17 (of 17 total)
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  • #359990

    Okrim77
    Participant

    I have several single product pages created through Layouts and assigned to different product categories with “Edit Condition”

    Now I am translating my site with WPML but it is not possible the “Edit Conditions” function does not work and therefore I cannot apply it to specific categories. How can I solve?

    #359994

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please, send us your admin access so we can check what is wrong.

    Kind Regards

    #360004

    Okrim77
    Participant

    Have send you admin access

    #360218

    Artem Temos
    Keymaster
    Xtemos team

    Please, disable all external plugins temporarily and send us your FTP access so we can check it further.

    #362118

    Okrim77
    Participant

    I apologize for the delay, I have run a test with all plugins disabled but the problem is the same, I can send the FTP data but the site is in production so I cannot keep them disabled until it is possible to do a check.

    #362120

    Artem Temos
    Keymaster
    Xtemos team

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #363084

    Okrim77
    Participant

    I set up a developer site to be able to carry out the tests, below the FTP data, the admin credentials for wordpress are the same as sent previously.

    #363235

    Artem Temos
    Keymaster
    Xtemos team

    Try to add two conditions for this particular layout. One is for the category from the first language and another one is for the translated category.

    #363295

    Okrim77
    Participant

    Excuse me but this thing is impossible, what suggestion is it?

    In the Layout I can only select the product category of the relevant language and in the translated version the “edit conditions” button does not work, how would I select the category?

    #363621

    Artem Temos
    Keymaster
    Xtemos team

    We have added a fix to your website. Could you please try how it works now and let us know?

    #363640

    Okrim77
    Participant

    Now I am able to enter the categories in “Edit Condition” but the layout does not work

    #363650

    Okrim77
    Participant

    Also when I go to edit the translated layout with Elementor I get the message “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    #363762

    Artem Temos
    Keymaster
    Xtemos team

    Make sure that you have this field translated in all your layouts https://monosnap.com/file/kBMglWWLvVVu3f3mvT7FNwyd31CUcW
    But it should not be changed in your translations.

    #364947

    Okrim77
    Participant

    I’m sorry but I still have the same problem, and this is causing me a lot of delays in putting the language version of the site online.

    #364948

    Artem Temos
    Keymaster
    Xtemos team

    Could you please send us a link where you have this problem? Also, send a screenshot that the field is translated for that layout as per our instruction.

    #364968

    Okrim77
    Participant

    If I modify and confirm the conditions of the “Motocross Graphics” layout in English, the page in English looks good but then the one in Italian is not displayed correctly. Conversely, if I agree with the display conditions in the Layout in Italian, the product in English is badly seen.

    #365133

    Artem Temos
    Keymaster
    Xtemos team

    We have added another fix to your website. Please, test how it works now.

    Kind Regards

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Viewing 17 posts - 1 through 17 (of 17 total)