Product category grid problem

This topic has 6 replies, 2 voices, and was last updated 2 years, 7 months ago by Elise Noromit.

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March 29, 2022 at 5:32 am #364762

Bartlomiej
Participant

Hello,

I have a strange issue with the product category grid placed on the main page. In some windows, resolution grids change the column numbers. Please take a look at the screens below. I have disabled all plugins and other customization etc.. but the problem still exists.

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March 29, 2022 at 5:33 am #364765

Bartlomiej
Participant

The column number is set to 4.

March 29, 2022 at 10:13 pm #365022

Elise Noromit
Member

Hello,

The product category page inherits the configuration of the shop page. You can configure the product page and shop page in the Theme Settings > Shop.

If you have any questions please feel free to contact us.

Best Regards

March 30, 2022 at 4:21 am #365069

Bartlomiej
Participant

Hello,

the problem occurs in the wp-bakery widget, not in the shop category loop. You have the same widget used in the demo main site -> https://demo.xtemos.com/basel/. Below screen with my settings.

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March 31, 2022 at 1:27 am #365313

Elise Noromit
Member

Hello,

Please insert the site admin access into the Private content below the message area as well as the page URL with the problem.

Best Regards

March 31, 2022 at 5:43 am #365333

Bartlomiej
Participant

Hello,

data in the private area. Note that the problem occurs only in some high resolution.

Best regards
Bartlomiej

March 31, 2022 at 1:38 pm #365464

Elise Noromit
Member

Hello,

We have checked the page and categories are displayed as per your settings: https://gyazo.com/f0213ba1a5116c2ea8185cef5cfad0d9

You can see they are responsive and are displed as follows: На ширині 991пх вони стають в 3 колонки

Width: 768px they are displayed in two columns;
Width: 991px they are displayed in three columns;

If you have any questions please feel free to contact us.

Best Regards
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