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Products tab conflict/error

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  • April 4, 2022 at 11:32 am #366208

    bonabcn
    Participant

    Hi, good morning.

    I have a conflict with the Products tab on my website.

    Can you help me, please?

    Thanks in advance

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    April 4, 2022 at 12:51 pm #366240

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please elaborate what you required with the help of some relevant screenshots to check it myself and help you out accordingly.

    Best Regards

    April 4, 2022 at 1:37 pm #366262

    bonabcn
    Participant

    Yes of course.

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    April 5, 2022 at 6:48 am #366381

    Artem Temos
    Keymaster

    Hello,

    The problem is caused by SVG itself: some of your SVG images have styles that are applied to the whole page. As a result, the styles of one SVG icon influence the other. In order to solve this, you need to insert inline styles without classes.

    You can open your SVG image in any text editor and manually change styles to inline like is shown on this screenshot https://prnt.sc/loz0mw.

    If you create SVG in Adobe Illustrator we would suggest exporting SVG with appropriate CSS properties in the first place. During export from Illustrator choose style attributes. You can read more about resolving this issue in Illustrator here https://cobwwweb.com/inline-style-attributes-svg-elements.

    Best Regards

    April 5, 2022 at 8:04 am #366390

    bonabcn
    Participant

    Hi,

    thanks for the answer. But i have changed all the svg icons to png format, and it still didn’t work properly…

    Thanks in advance

    April 5, 2022 at 8:06 am #366391

    bonabcn
    Participant

    When I open the web inspector and search in the console appears the attached (screenshot) warning.

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    April 5, 2022 at 8:16 am #366395

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    April 5, 2022 at 8:24 am #366397

    bonabcn
    Participant

    Yes, of course.

    Done

    Thanks

    April 5, 2022 at 8:27 am #366400

    Artem Temos
    Keymaster

    As we can see, only the first tab has products. Other tabs have assigned categories that don’t contain any products. That is why they are empty now. Try to duplicate the first tab to see that the tabs mechanism works correctly.

    April 5, 2022 at 8:30 am #366403

    bonabcn
    Participant

    Yes, I have products…

    How you can see, in the second tab i have selected the “Riesgo Medio” category, which have 2 products associated. The same with the other categories.

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    April 5, 2022 at 9:47 am #366434

    Artem Temos
    Keymaster

    Try to change the order by option for these tabs. Set “Date” instead of “Price” and it should work well.

    April 5, 2022 at 9:57 am #366439

    bonabcn
    Participant

    Thank you very much

    🙂

    April 5, 2022 at 11:09 am #366458

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

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