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Website slow and wooCommerce Error

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #367491

    thameur
    Participant

    Dear Support
    Please I face a lot of error on my website using the theme .
    1- website very slow
    2 – a lot of errors connecting to database
    3 – wooCommerce error :
    Error Details
    =============
    An error of type E_ERROR was caused in line 1211 of the file /home/fakhrnj/www/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Loader.php. Error message: Out of memory (allocated 121634816) (tried to allocate 32768 bytes)

    4- unable to change the currency position right to left and each time we change it it’s returned to the left.

    #367730

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #369789

    thameur
    Participant

    Dear Support
    Thanks for reply
    please note that my problem not resolved and I have a lot of problem :
    1 – I have a lot of slow loading , sometimes 502 bad gateway , sometimes site down .
    2- Filter area not displayed on shop even after Regenerate the product attributes lookup table, adding the css tag …. I try all the solutions provided in the forum
    3- Discounted label displayed on all my products

    A lot of problems really and my website is live and it’s a season now so I can’t stop the website or switch it for maintenance to change the theme or to recreate the website from scratch.

    Please any support solve all of this problems

    #370132

    Hello,

    1. Please follow the instructions of this manual to optimize the site: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    2 – How can we check the errors?
    3 – This error does not relate to the WoodMart theme. Please make the full backup of your site and check the issue on a default theme to detect if our theme causes the problem.
    4 – Unfortunatelly there is no option to replace the currency symbol, this is Woocommerce functionality.
    нажаль у нас немає опції зміни знаку валюти це відноситься до функціоналу плагіна вуклмерс
    6 – Please clarify which filter do you mean? How we can see?
    7 – Please check the issue on a default theme to detect if our theme causes the problem.

    Best Regards

    #370429

    thameur
    Participant

    Thanks for reply

    In the shop page there is a filter from the right side : filter by color and by size is not displayed even after regenerate the the product attributes lookup table from WooCommerce tools.
    In the picture attached there is a SALE label or DICOUNT Label : this label is displayed on all product

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    #370633

    Hello,

    As soon as I disabled “Use the product attributes lookup table for catalog filtering” in Woocommerce > Settings > Product tab > Advanced tab, the attributes are shown.

    As for the sales labels, try to disable these plugins and check: https://gyazo.com/186d8d6782921a616e3936380cdae9f6

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)