Trying to install demo

This topic has 7 replies, 2 voices, and was last updated 2 years, 7 months ago by Elise Noromit.

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April 20, 2022 at 9:34 pm #369749

depeat
Participant

Hi, I’ve just installed the theme and I’ve been trying to install the “coffee” demo but I just cannot get it to work (I’m assuming it’s supposed to look like the demo page). I’ve attached a screen copy.

Apologies if I’m missing something obvious.

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April 21, 2022 at 12:39 am #369778

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case. Please advise what builder do you prefer?

Best Regards

April 22, 2022 at 7:14 pm #370293

depeat
Participant

I’ve attached login information for wordpress and ftp.
I prefer to use elementor.
One thing I did notice, looking at the source html – for some elements it’s adding an escape character \ before the double quotes.

Thank-you

April 23, 2022 at 1:03 am #370340

Elise Noromit
Member

Hello,

Please check the site now, you can upload any demo and then activate the child theme and plugins.

If you have any questions please feel free to contact us.

Best Regards

April 23, 2022 at 1:33 am #370343

depeat
Participant

Thank-you, but I still can’t get the coffee demo to work – I’ve tried activating it again and I still get the same problem.
I tried the “Drinks” demo and that’s worked fine.

April 23, 2022 at 3:39 am #370374

Elise Noromit
Member

Hello,

Please provide the net WordPress installation, I will try to help.

Best Regards

April 23, 2022 at 2:14 pm #370459

depeat
Participant

I deleted all the dummy data and tried again and it’s working fine now.
I’m still not clear why it wasn’t working in the first place.
Many thanks,

April 24, 2022 at 11:17 pm #370621

Elise Noromit
Member

Hello,

Most likely it was either a plugin or a child theme.

You are welcome! We are here to help.

Wish you a wonderful day!
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