Home › Forums › WoodMart support forum › Icons and Title Missing from Carousel

Icons and Title Missing from Carousel

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • April 21, 2022 at 8:13 am #369823

    cypfirzt
    Participant

    Hi Support, we have issues below.

    1. Icons are missing from information box carousel.
    2. Title and subtitle are missing from banner carousel.

    Please refer to attached screenshot.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    April 21, 2022 at 9:15 am #369840

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    It seems that the file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

    Kind Regards

    April 21, 2022 at 9:40 am #369848

    cypfirzt
    Participant

    Hi, can you change the function method to curl instead file_get_contents?

    Thanks.

    April 21, 2022 at 11:32 am #369881

    Artem Temos
    Keymaster

    Currently, there is no such ability. And switching to curl will not solve this particular problem with configuration.

    Kind Regards

    April 21, 2022 at 11:52 am #369886

    cypfirzt
    Participant

    Hi, server provider has replied that allow_url_fopen is disabled by default on server due to security concern.

    Any solution?

    Thanks.

    April 21, 2022 at 2:07 pm #369923

    Artem Temos
    Keymaster

    In this case, you need to replace SVG images with PNG or JPG in these infobox elements on your home page.

    April 21, 2022 at 4:12 pm #369956

    cypfirzt
    Participant

    Hi, noted. Btw how to fix the title and subtitle missing from banner carousel?

    Please refer to screenshots.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    April 21, 2022 at 4:18 pm #369962

    Artem Temos
    Keymaster

    When we check your website we see all the banner texts correctly https://gyazo.com/a67deaf60062ab517c4c77bbf2204c75
    Maybe it is some cache in your browser or some plugins conflict.

    Kind Regards

    April 21, 2022 at 4:21 pm #369965

    cypfirzt
    Participant

    Hi, I’ve tried IE edge, chrome and firefox. All cannot display the title and sub title.

    Thanks.

    April 21, 2022 at 5:11 pm #369973

    cypfirzt
    Participant

    Hi, I found the issue. It blocked by Kaspersky software.

    Thanks.

    April 21, 2022 at 5:26 pm #369974

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Feel free to contact us if you have any further questions.

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘Icons and Title Missing from Carousel’ is closed to new replies.