Icons and Title Missing from Carousel

Hi Support, we have issues below.

1. Icons are missing from information box carousel.
2. Title and subtitle are missing from banner carousel.

Please refer to attached screenshot.

Thanks.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

It seems that the file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

Kind Regards

Hi, can you change the function method to curl instead file_get_contents?

Thanks.

Currently, there is no such ability. And switching to curl will not solve this particular problem with configuration.

Kind Regards

Hi, server provider has replied that allow_url_fopen is disabled by default on server due to security concern.

Any solution?

Thanks.

In this case, you need to replace SVG images with PNG or JPG in these infobox elements on your home page.

Hi, noted. Btw how to fix the title and subtitle missing from banner carousel?

Please refer to screenshots.

Thanks.

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When we check your website we see all the banner texts correctly https://gyazo.com/a67deaf60062ab517c4c77bbf2204c75
Maybe it is some cache in your browser or some plugins conflict.

Kind Regards

Hi, I’ve tried IE edge, chrome and firefox. All cannot display the title and sub title.

Thanks.

Hi, I found the issue. It blocked by Kaspersky software.

Thanks.

We are glad that you sorted it out. Feel free to contact us if you have any further questions.

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