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Compatibility issue (CTX/WPBakery)
- This topic has 7 replies, 2 voices, and was last updated 2 years, 5 months ago by Artem Temos.
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May 23, 2022 at 4:28 pm #378105
henrik-bedre-inneklimaParticipantHi Xtemos,
I have contacted CTX Feed’s support regarding a problem where the generation of feed stops at 10%. I have received the following answers from them:
“WooMart theme has a compatibility issue with the WPBakery plugin. When WPbekery plugin is enabled, from WoodMart theme injects CSS link (HTML tag) in AJAX request. Screenshot attached.
<link rel=”stylesheet” id=”wd-mod-star-rating-css” href=”https://www.bedre-inneklima.no/stg_a63a0/wp-content/themes/woodmart/css/parts/mod-star-rating.min.css?ver=6.4.2″ type=”text/css” media=”all” />
Please contact your developer or technical person to solve this issue.”
Can you help us?
Attachments:
You must be logged in to view attached files.May 24, 2022 at 9:21 am #378272
Artem TemosKeymasterHi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website. Send us your admin access as well.
Thank you in advance.
May 25, 2022 at 4:34 pm #378774
henrik-bedre-inneklimaParticipantArtem, did you receive my answer with the login and information?
May 25, 2022 at 4:39 pm #378780
Artem TemosKeymasterNo, we didn’t get any replies from you yet.
Kind Regards
May 25, 2022 at 4:39 pm #378781
henrik-bedre-inneklimaParticipantHi Artem, thakn you for your reply.
The problem appears when we are trying to generate a new XML-feed. The feeds stops at 10% without any reason. We are not able to make new feeds, all feeds just stops at 10%. I’ve tried to increase the PHP Execution Time and reduced the number of products per batch with no results.
Step-by-step:
CTX Feed -> Make Feed -> Fill inn content settings -> Update and Generate FeedI’ve created a copy of the site in a staging environment you can access. Login information is in the private content area.
Thank you very much!
HenrikAttachments:
You must be logged in to view attached files.May 25, 2022 at 4:46 pm #378786
Artem TemosKeymasterHello,
Yes, we will fix this in our next theme update that is going to be released in a few weeks.
If you want, send us your admin and FTP access from live website and we will fix this for you.Kind Regards
May 30, 2022 at 2:39 pm #379890
henrik-bedre-inneklimaParticipantHi,
When do you expect the update with this feature to be ready? There is no hurry, but if it takes a long time, we want you to do this manually. We prefer not to issue FTP access unless it is very necessary.
Henrik
May 30, 2022 at 2:49 pm #379901
Artem TemosKeymasterWe hope to release our next update in a few weeks.
Kind Regards
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Tagged: CTX Feed
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