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Woodmart Woocommerce Upsells doesn’t load correct
- This topic has 7 replies, 2 voices, and was last updated 1 year, 11 months ago by Elise Noromit.
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AuthorPosts
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June 19, 2022 at 7:08 pm #384430
and.adamop@gmail.comParticipantHi, Using an HTML Block we load upsells products below the add to cart button.
When the page loads for first time the product css style appears like that.
https://www.screencast.com/t/TrAqtb8GG5When we refresh the page appears correct.
https://www.screencast.com/t/wlwA7g1WogA9Waiting for your response.
Extra question: please add to the view visitor the option to appear before the add to cart.Thanks.
June 20, 2022 at 12:04 am #384457
Elise NoromitMemberHello,
Please check this manual: https://woocommerce.com/document/related-products-up-sells-and-cross-sells/ and make sure you have set the products correctly.
If you have any questions please feel free to contact us.
Best Regards
June 20, 2022 at 3:41 am #384486
and.adamop@gmail.comParticipantIf i didn’t setup the products correctly, no products will appeared!
I guess you didn’t read my problem with caution.
Please review againJune 21, 2022 at 1:10 am #384785
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
June 21, 2022 at 10:09 am #384886
and.adamop@gmail.comParticipantWe send all the credentials at first email, but still you didn’t check the problem with caution.
And you are answering each time with 24 hours delay! So, for a problem has passed with no reason 48 hours +June 22, 2022 at 3:27 am #385156
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
June 22, 2022 at 11:01 am #385252
and.adamop@gmail.comParticipantWe deactivated all the plugins and nothing. The only one that we left was the elementor pro that it is the main plugin for using the up-sells widget.
Also after your last theme update, now all up-sells, and suggested products has the same problem.
https://www.screencast.com/t/ffkSBmAfOBR2Please do not waist more time and please login with the new credentials to the site and help us.
June 23, 2022 at 2:37 am #385512
Elise NoromitMemberHello,
Please enable these styles: https://gyazo.com/be7b903df08b5557386979f2a029a418
You can find the option in the Theme Settings > Performance > CSS > Styles always load.
Best Regards
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