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Woodmart Woocommerce Upsells doesn’t load correct

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #384430

    Hi, Using an HTML Block we load upsells products below the add to cart button.
    When the page loads for first time the product css style appears like that.
    https://www.screencast.com/t/TrAqtb8GG5

    When we refresh the page appears correct.
    https://www.screencast.com/t/wlwA7g1WogA9

    Waiting for your response.
    Extra question: please add to the view visitor the option to appear before the add to cart.

    Thanks.

    #384457

    Hello,

    Please check this manual: https://woocommerce.com/document/related-products-up-sells-and-cross-sells/ and make sure you have set the products correctly.

    If you have any questions please feel free to contact us.

    Best Regards

    #384486

    If i didn’t setup the products correctly, no products will appeared!
    I guess you didn’t read my problem with caution.
    Please review again

    #384785

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #384886

    We send all the credentials at first email, but still you didn’t check the problem with caution.
    And you are answering each time with 24 hours delay! So, for a problem has passed with no reason 48 hours +

    #385156

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #385252

    We deactivated all the plugins and nothing. The only one that we left was the elementor pro that it is the main plugin for using the up-sells widget.
    Also after your last theme update, now all up-sells, and suggested products has the same problem.
    https://www.screencast.com/t/ffkSBmAfOBR2

    Please do not waist more time and please login with the new credentials to the site and help us.

    #385512

    Hello,

    Please enable these styles: https://gyazo.com/be7b903df08b5557386979f2a029a418

    You can find the option in the Theme Settings > Performance > CSS > Styles always load.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)