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How to fix slides editor by Elmentor

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  • June 23, 2022 at 2:57 pm #385692

    Saysuonsophal
    Participant

    I have some problems in editor slides using Elementor, when i go to edit it showing a problem such as picture.
    Can you tell me how to fix it on website?

    How can i make good performance website on mobile and desktop?

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    June 23, 2022 at 3:40 pm #385713

    Luke Nielsen
    Keymaster

    Hello,

    Such a message appears when you trying to edit the shop or product pages that are come from WooCommrce. In order to edit these pages, first of all, you need to create a product layout via Dashboard -> Layouts and there edit it.

    https://prnt.sc/UsAFxGpu-MlR

    https://prnt.sc/-ZE3QfvuVQZe

    Here is our documentation about the layout builder:

    https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Kind Regards

    June 23, 2022 at 4:04 pm #385720

    Saysuonsophal
    Participant

    Hello

    No, I am talking about slides on website. i have to edit it normally before, but now I will try to make new slides. it show
    a problem like picture before

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    June 24, 2022 at 9:42 am #385896

    Luke Nielsen
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide you site admin access to the private area? So I can check the issue on your side.

    I await your response.

    Kind Regards

    June 24, 2022 at 10:49 am #385911

    Saysuonsophal
    Participant

    hello

    what should i do next?
    It have same problem again

    June 24, 2022 at 10:53 am #385913

    Luke Nielsen
    Keymaster

    Please, provide your site admin access to the private area. It will help me dig deeper and find a more personalized solution to your problem.

    Kind Regards

    June 24, 2022 at 10:54 am #385914

    Saysuonsophal
    Participant

    hello

    This is access to my website, I will give you until Tomorrow

    June 24, 2022 at 4:04 pm #386035

    Luke Nielsen
    Keymaster

    Hello,

    Please, try to set the “Plain” structure for the permalinks via Dashboard -> Settings -> Permalinks, and check the issue again.

    https://monosnap.com/file/Q0l6KIzhYX5GVHCj57mzpAbwTulQW0

    Thanks for your time and have a great day.

    Kind Regards

    • This reply was modified 2 years, 8 months ago by Luke Nielsen.
    June 24, 2022 at 4:50 pm #386055

    Saysuonsophal
    Participant

    hello

    why do I can not use other Permalink from pain?

    Can i ask you How to make good performance on website?
    I really don’t know to make good performance on my website

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    June 24, 2022 at 5:38 pm #386060

    Luke Nielsen
    Keymaster

    Hello,

    1. It’s temporary just to check whether it causes an error.

    2. I suggest you create another topic about the performance on the website, our specialist who is well versed in this will answer you.

    Don’t hesitate to reach out if you have any more questions. We’re thankful that you took the time to share your concerns with us.

    Kind Regards

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