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Mobile description tab

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  • June 25, 2022 at 12:00 pm #386169

    toston
    Participant

    Hi
    Having problem with description tab on mobile phone, when you load the page the tab is open but when the page is finish the the description closing. You can click on the tab but when you scroll down the tab closing again.
    Whats wrong?

    • This topic was modified 2 years, 8 months ago by toston.
    June 25, 2022 at 2:26 pm #386199

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide a video explaining the issue to check it myself and help you out accordingly.

    Best Regards

    June 25, 2022 at 2:38 pm #386202

    toston
    Participant

    Here is i picture of the problem on the productpage, the tab is close with the product information.

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    June 25, 2022 at 3:19 pm #386209

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please Go to Theme Settings >> Single Product >> Tabs and set the accordian state to first opened.

    Screenshot: https://gyazo.com/e27a54df2bd0d9f110a04657ef48ae2d

    Best Regards

    June 25, 2022 at 3:27 pm #386213

    toston
    Participant

    Yes that work on mobile but on computer you get 2 section, have right now this settings in admin.

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    June 25, 2022 at 3:50 pm #386223

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can try using our presets to change the tabs settings separately for Mobile and Desktop.
    https://xtemos.com/docs-topic/theme-settings-presets/

    Best Regards

    June 25, 2022 at 7:28 pm #386247

    toston
    Participant

    Can you log in and fix this problem?

    June 27, 2022 at 9:22 am #386429

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    June 27, 2022 at 10:09 am #386441

    toston
    Participant

    Have now clear cache but it dont work, the same problem as before.

    June 27, 2022 at 1:41 pm #386530

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check after clearing the cache because the issue is not appearing on my end.

    Best Regards

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