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Search terms in search bar not showing in google analytics

Viewing 20 posts - 1 through 20 (of 20 total)
  • Author
    Posts
  • June 27, 2022 at 10:55 am #386462

    contactpleazurr
    Participant

    Hello,

    Ever since switching to the wodmart theme from Dokan theme, the search terms in search bar not showing in google analytics. This is probably related to the search bar on the woodmart theme is a different one, but how can I get the search terms people are searching for in the woodmart search bar to show up in my Google analytics’?

    Please see private content for more info.

    I have searching myself the past few days for search terms in the search bar but it is not showing up in google analytics.

    Please advise.

    June 27, 2022 at 2:06 pm #386533

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with the default wordpress theme just to check whether the issue with our theme or not.

    Best Regards

    June 28, 2022 at 12:17 pm #386818

    contactpleazurr
    Participant

    Hi Aizaz,

    This is not possible to check as the search bar is from the Woodmart theme’ header: https://snipboard.io/GrR2v8.jpg. If I switch themes, the header will not show up:. Please see private content for video.

    Please advise.

    June 28, 2022 at 3:59 pm #386913

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You need to check first how the search bar of the default wordpress theme works.

    Best Regards

    June 28, 2022 at 4:43 pm #386937

    contactpleazurr
    Participant

    Hello,

    You need to check first how the search bar of the default wordpress theme works.

    Which search bar am I suppose to use for the default wordpress theme? It was working fine when i was using the Dokan theme. When I was using the Dokan theme, the search bar I had there was working fine and showing the terms people were searching for on my site in Google analytics. If I switch to a different theme, I will then need to create a new header for that theme then (including a new search bar).

    So It was working fine before switching to the woodmart theme.

    Please advise.

    June 29, 2022 at 3:09 pm #387187

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can check the default search functionality with the woocommerce search widget.

    Our header builder uses this search form also.

    Best Regards

    June 30, 2022 at 3:12 pm #387498

    contactpleazurr
    Participant

    Hello,

    How do I add a new header then to test this? Since the header I am currently using is from woodmart header builder and only works on the woodmart theme.

    Please see video in private content and let me know how to add a new header when testing in another theme.

    Please advise

    June 30, 2022 at 3:43 pm #387534

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can check the working with the default theme by adding the woocommerce search widget in the sidebar from Appearance >> Widgets.

    Best Regards

    June 30, 2022 at 4:27 pm #387548

    contactpleazurr
    Participant

    Hello,

    I need more info here. Please see the video in private content and let me know which “search” widget I must use (it does not say if it’s woocommerce” and where am I supposed to put it exactly?

    July 1, 2022 at 10:15 am #387705

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You need to add the product search widget in the Shop page widget area.

    Screenshot: https://gyazo.com/775d476ca943af915d874dc91e374b77

    Best Regards

    July 1, 2022 at 5:47 pm #387899

    contactpleazurr
    Participant

    Hello,

    This is not possible as the “Shop page widget” does not show in storefront. Please see video in private content.

    July 2, 2022 at 10:04 am #387993

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    By default the Storefront Theme has the Sidebar widget Area you can add the search widget to it.

    Screenshot: https://gyazo.com/bce5bea03bc0946866a26a5a25330920

    Best Regards

    July 3, 2022 at 5:17 pm #388216

    contactpleazurr
    Participant

    Hello,

    So it looks like the issue is coming from the search bar in my woodmart theme. If someone searches for something and then clicks on one of the drop downs, this does not count as a “search term” in Google analytics.

    Please see private content for more info.

    How can this search term show up even if something from the drop down menus is selected? This causes a HUGE issue in trying to see what site users are searching for, to help better optimize my website.

    Please advise.

    July 5, 2022 at 8:29 am #388658

    Artem Temos
    Keymaster

    Hello,

    Try to add the following code snippet to the Custom JS on the document ready area in Theme Settings to fix this issue.

    jQuery('.wd-search-form').on('mousedown', '.autocomplete-suggestion', function(e) {
    var key = jQuery('.wd-search-form').find('input[type="text"]').val();
    ga('send', 'pageview', '/?s=' + key + '&post_type=product&product_cat=0');
});

    Kind Regards

    July 6, 2022 at 4:24 pm #389160

    contactpleazurr
    Participant

    Hello,

    This did not fix the issue. I have added the code (as seen here: https://snipboard.io/pn4tZN.jpg)

    Anything I searched for and then clicked on an item from the drop down menu does not get counted as a search term.

    Please see private content for more info.

    Please advise.

    July 6, 2022 at 4:34 pm #389168

    Artem Temos
    Keymaster

    In this case, we need to be able to troubleshoot this and somehow test when some term is tracked by Google or not.
    The code we sent you is taken from Google documentation and adapted to our search form.

    July 6, 2022 at 4:44 pm #389172

    contactpleazurr
    Participant

    Thank you, what must I do now?

    July 7, 2022 at 10:38 am #389308

    Artem Temos
    Keymaster

    Provide us access to your Google Analytics dashboard and send us step-by-step instructions about how you test this issue.

    Kind Regards

    July 13, 2022 at 10:37 am #390688

    contactpleazurr
    Participant

    Hi there,

    The issue seems to be that when there is a drop down of products, it won’t be counted as a search term since the user goes to the product URL.

    Is there a way to disable to dropdown of products showing when someone types something in the search bar?

    July 13, 2022 at 12:41 pm #390742

    Artem Temos
    Keymaster

    You can edit the search form in your header via Dashboard -> WoodMart -> Header builder -> current header and disable AJAX search option there.

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Viewing 20 posts - 1 through 20 (of 20 total)