Site broken after automatic update from 5.5.1 to 5.6.1

As the system disallowed json, here the same files again pasted into the private field

Hi,

it is exactly the same.

– duplicated the live page to staging
– Updated the theme via Dashboard > Appearance > Themes

Same error. See attached video.

Was already posted before, but please find it here again.

Just checked. Working.

Maybe a space at the beginning or end was copied unintentionally?

Hi,

this issue was now taken care of and should not stand in your way anymore.

Alex

Thanks for reopening this ticket.

You can continue your checks. Thx.

Was this done live? 🙈 Can you revert that? Should first work on the staging site 🙈

Ok, that was not cool. The staging site showed the errors I meanted and you updated the live page, so we had neither the running live page, nor the staging site in a manner that was correct.

I had to fix most of this yesterday and today, so my client does not loose revenue. And I am still working to resolve the last things, that broke with that update.

I don’t understand why you updated the live page without fixing the staging page first :/

Or maybe you can check the menu? It does not work anymore since the update. Especially on mobile.

Actually both plugins have already habe disabled. I now also deleted them. Did not change anything.

Also all other plugins (that have nothing to do with this theme) have been updated.

Just to be sure: I am ow only talking about the live page, as the staging page became already useless.

So still the mobile menu is not functional after the theme update anymore.

As you already know, the staging page is also broken, as you have update both.

Sorry, but this does not work at all. Need to hire someone to fix this :/

You can close thise here.

Hi,

I managed to get close the website close the working version before the update.

So live and staging site are now on the status before the update from the theme standpoint.

Thanks for the offer. You can perform the update on the staging page. If it works there, we can move everything to the live page.

Hi,

thanks for the update!

Regarding your steps:
ad 3) Why should there be 2 parent themes before uploading? Or did you mean 2 basel themes (parent and child) or should this step be after step 4?

Unfortunately the staging page does not really look like the live page in some aspects. Maybe you have checked the cached version? I just cleared the WP Rocket cache.

The first things I noticed:
– menu missing
– header content different
– footer missing
– slider images different
– search bar at the bottom instead of header
– double add to wishlist “Auf die Wunschliste” “Add to wishlist” eg https://stag.feenstaub.at/produkt/schulzeit/schule-kindergarten-start/4-windlichthuellen-einschulungsparty-kerzen/
– weird chinese like symbols in breadcrumbs bar (back, forward, …)
– left sidebar menu does not stay open eg https://stag.feenstaub.at/produktkategorie/babys/meilensteinkarten/ and is not clickable anymore
– Hover styles changed in product gallery

Alex

Thanks for the reply!

2.
A) menu missing == Please assign menu as “Main menu” in the Appearance > Menu
Done. Working

B) header content different == You need to add this content in the Theme Settings > Header > Top header.
Actually this was also a menu thing and the Top header content was empty live and staging. But working now.

C) footer missing == you need to add the HTML block for the footer into Appearance > Widgets
I reorganized the widgets like the are one the live page. Don’t know, why they switched places… Working now.

D) slider images different — please provide the page URL
The main start page. See also the attached screenshot slider.png

D) search bar at the bottom instead of header === please disable all the plugins not related to the theme
That has actually nothing to do with that. They switched positions between the given widget areas. I reogized that now. Working.

E) double add to wishlist “Auf die Wunschliste” “Add to wishlist” eg —https://stag.feenstaub.at/produkt/schulzeit/schule-kindergarten-start/4-windlichthuellen-einschulungsparty-kerzen/ === staging site does not have two wishlists, we will check the live after the update.
Actually the staging site does have 2 wishlists. See on the url and the attached screenshot wishlist.png. But this is probably due, because there is also a wishlist plugin installed and the theme update did forget the setting about disabling its wishlist (like many other settings).

F) weird chinese like symbols in breadcrumbs bar (back, forward, …) — please provide page URL
Actually on every product page. See eg the above mentioned https://stag.feenstaub.at/produkt/schulzeit/schule-kindergarten-start/4-windlichthuellen-einschulungsparty-kerzen/ or the attached screenshot signs.png. Additonally see https://stag.feenstaub.at/produktkategorie/babys/meilensteinkarten/ or signs2.png.

G) left sidebar menu does not stay open eg https://stag.feenstaub.at/produktkategorie/babys/meilensteinkarten/ and is not clickable anymore —– please provide the page URL
I don’t understand what you mean, as the requested url is already listed here – also in your reply. See additionally sidebar.png

H) Hover styles changed in the product gallery — please provide the page URL.
Actually every gallery url. The last time the background was black on hover instead of transparent. Now it is only a little different.
See eg https://stag.feenstaub.at/produktkategorie/babys/meilensteinkarten/ or screenshots gallery-live.png and gallery-staging.png

But what I don’t get. Why did the update break all this? This should not happen, right? Would be a real pain if that happens on every update.