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widget error

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
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  • July 15, 2022 at 10:53 am #391249

    jerry1023
    Participant

    Hello,
    I just activate the default theme of woodmart, but the front page shows error,
    it seems like many widget is broken right now, no hover picture work for me.
    anything i can do to fix this one?

    Thanks

    July 15, 2022 at 12:35 pm #391262

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for reaching out to us!

    May I request you to provide some screenshots for a better understanding?

    Looking forward to hearing back from you!

    Kind Regards

    July 15, 2022 at 3:45 pm #391301

    jerry1023
    Participant

    hello,
    when i enter the appearance – widget there are many error show up.
    you can check my site, didnt have any widget there.
    i tried re activate theme, but not working

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    July 15, 2022 at 3:51 pm #391306

    Luke Nielsen
    Keymaster

    Hello,

    This is a WordPress bug, so we would recommend installing the free Classic widgets plugin to solve it. We hope they would fix it soon as possible.

    https://wordpress.org/plugins/classic-widgets/

    Please feel welcome to reach out to me with any questions you may have and I would be more than happy to help.

    Kind Regards

    July 15, 2022 at 7:43 pm #391352

    jerry1023
    Participant

    Hello,
    i’ve install the clssic widgets plugin, but the front page still show some error as the picture i sent to you before.
    but yeah, i can see normal widget page right now.
    i still need some help about the homepage, i already reactivate the theme again but not working,

    thanks

    July 18, 2022 at 9:31 am #391644

    Luke Nielsen
    Keymaster

    Hello,

    May I request you to disable all plugins that are not related to the theme and provide your site admin access? So I can check what is wrong on your side.

    Looking forward to hearing back from you!

    Kind Regards

    July 19, 2022 at 3:41 pm #392116

    jerry1023
    Participant

    hello, i’ve delete most of my plugins, belows is my site admin

    thanks!

    • This reply was modified 2 years, 4 months ago by Luke Nielsen.
    July 20, 2022 at 9:27 am #392245

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, but the password is wrong. Please update it and let me know, I will do my best to help you.

    https://gyazo.com/f3610a3635534df73b33df893b1a944b

    I await your response.

    Kind Regards

    July 20, 2022 at 10:00 am #392250

    jerry1023
    Participant

    Hello,

    Here’s the correct one,

    July 20, 2022 at 12:43 pm #392300

    Luke Nielsen
    Keymaster

    Hello,

    You have the wrong links for the images so the images don’t appear.

    https://prnt.sc/m47jmRMotG2X

    In general, you have the wrong structure of your page because you are trying to create a page using only one element.

    https://prnt.sc/ARxfW5uq2aNE

    Here is documentation that describes elements that you can use for building your page.

    https://xtemos.com/docs-topic/elements-and-widgets/

    Kind Regards

    July 21, 2022 at 10:38 am #392563

    jerry1023
    Participant

    Hello,

    Thanks for your respond.
    I was using Astra, not suit for me, then i download the woodmart.
    After I import the dummy content, i was expecting to see the what i saw in preview page import to my site.
    but it shows what you saw in my front page. i dont actually know why the link are broken.
    and i do install the plugin you guys suggest to.

    so what you mean right now is i follow the doc. to build my own page?
    or any chance to set my page as same as preview page?

    Thanks

    July 21, 2022 at 11:25 am #392578

    Luke Nielsen
    Keymaster

    Hello,

    I meant that it’s hard to create the page by using only one element, so we have our own elements that can help with it.

    Here is a little example:

    https://monosnap.com/file/lSV5EWwM8XzZ90usQ1BywxIiPB7vC5

    Also, you can install a ready-made layout for the site via WoodMart -> Dummy content.

    https://monosnap.com/file/3iUtYZNkWFRF0tSxccXjr6GdCZfcId

    Don’t hesitate to reach out if you have any additional questions.

    Kind Regards

    July 21, 2022 at 2:54 pm #392645

    jerry1023
    Participant

    Hello,

    Yes, I know how to build a page and how to use ready-made layout .
    The reason im still confusing is after I import the dummy content, the page is broken as you see of my frontpage.
    I want the not broken page (same as the dummy content) then I can replace to my own picture / stuff.
    I don’t know if i make it clear enough my problem.

    Thanks

    July 22, 2022 at 10:41 am #392791

    Luke Nielsen
    Keymaster

    Hello,

    Could you please try to import another dummy content (e.g Base light https://prnt.sc/fR04OQQJ4Qe4)? Just to check whether any problems with the import.

    Looking forward to hearing back from you!

    Kind Regards

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