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Problems with banners Marketplace

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • August 2, 2022 at 1:38 pm #395011

    Bananajones
    Participant

    Dear sirs

    We have a problem with the buttons on the predefined banner / Marketplace. When changing this button links doesnt work after this. when having a look in the html code the link target is onclick=”window.location.href=” ?product_cat=xxx” but it doesnt seem to work. Wee have tried to rewrite perma links etc. but still with no luck. Any ideas how to fix this?

    August 3, 2022 at 4:53 am #395144

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    In addition, please provide the screen of the banner and URL where you want to lead the link.

    Best Regards

    August 4, 2022 at 11:22 am #395477

    Bananajones
    Participant

    Hi

    Please see attached 🙂

    August 5, 2022 at 4:13 am #395631

    Elise Noromit
    Member

    Hello,

    Unfortunately, I cannot log in to your site.

    Could you kindly check the site admin access?

    Best Regards

    August 5, 2022 at 11:49 am #395717

    Bananajones
    Participant

    Hi again 🙂

    August 6, 2022 at 2:48 am #395848

    Elise Noromit
    Member

    Hello,

    I have created a page and tested the button it works properly: https://gyazo.com/d948eeb5bff59dfb20da43ccda835117

    I have inserted the full URL and it works.

    Please provide the page URL with the problem.

    Best Regards

    August 6, 2022 at 7:35 am #395862

    Bananajones
    Participant

    Hello

    Thanks, that Works but that is not the problem, the problem is when you use and Edit your market theme demo and change the # predefined urls in your demo

    August 7, 2022 at 12:30 am #395932

    Elise Noromit
    Member

    Hello,

    Could you kindly describe the actions step by step with screens so that I could figure out the problem?

    Best Regards

    August 22, 2022 at 1:10 pm #398740

    Bananajones
    Participant

    Hi there, sorry for late reply. Pleasee see attached screenshot, when changing the link in your promobanner, link is not working any more.

    Attachments:
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    August 23, 2022 at 4:10 am #398898

    Elise Noromit
    Member

    Hello,

    Please insert the full link into the widget and check how it works.

    Best Regards

    August 23, 2022 at 10:38 am #398954

    Bananajones
    Participant

    Hello, we have tried both links, it works when you insert a demo sample of your widget, but when you change the link it does not work any more?..

    August 24, 2022 at 4:11 am #399163

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    September 5, 2022 at 10:52 am #401396

    Bananajones
    Participant

    Hi, we found a solution, but thanks

    September 6, 2022 at 4:19 am #401553

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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Viewing 14 posts - 1 through 14 (of 14 total)

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