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Ajax mega menu is not loading, keeps loading in loop

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  • August 8, 2022 at 9:24 pm #396191

    Jeriss Cloud Center
    Participant

    Re-opening below issue :
    https://xtemos.com/forums/topic/ajax-mega-menu-not-loading-keeps-loading-in-loop/

    See video in private

    I have disabled all extra plugins
    I have cleared WP Rocket cache (page cache / cloudflare / varnish) and disabled it
    I have cleared Object Cache Pro and disabled it
    I have cleared browser cache
    I have switched to Parent Theme

    Yet, my mega menu are not loading. They keep turning in loop. Why?

    Thanks
    Simon

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    August 9, 2022 at 9:16 am #396262

    Artem Temos
    Keymaster

    Hello,

    We see the following error in the console with AJAX request to menu dropdowns https://gyazo.com/a377cf5a0f9d0ef94982e43dc668510c

    Kind Regards

    August 9, 2022 at 10:25 am #396271

    Jeriss Cloud Center
    Participant

    Hi Artem,

    This actually refers to Page Rules defined in Cloudflare to secure my “wp-admin” and “wp-login” in WordPress.

    Please see the screenshot of the page rules. Are they incorrectly defined? I don’t understand why those page rules prevent “admin-ajax” from working because it’s not supposed to impact them.

    Can you help me in this?
    Thanks
    Simon

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    August 9, 2022 at 11:57 am #396293

    Artem Temos
    Keymaster

    Hello,

    Sorry, but we can’t advise you about your server configuration. It is out of our theme support scope.

    Kind Regards

    February 19, 2023 at 3:56 pm #444430

    Jeriss Cloud Center
    Participant

    Ok thanks please close this ticket

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