Ajax mega menu is not loading, keeps loading in loop

[Jeriss Cloud Center]

Re-opening below issue :
https://xtemos.com/forums/topic/ajax-mega-menu-not-loading-keeps-loading-in-loop/

See video in private

I have disabled all extra plugins
I have cleared WP Rocket cache (page cache / cloudflare / varnish) and disabled it
I have cleared Object Cache Pro and disabled it
I have cleared browser cache
I have switched to Parent Theme

Yet, my mega menu are not loading. They keep turning in loop. Why?

Thanks
Simon

• This topic was modified 1 year, 9 months ago by Jeriss Cloud Center.
• This topic was modified 1 year, 9 months ago by Jeriss Cloud Center.

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Hello,

We see the following error in the console with AJAX request to menu dropdowns https://gyazo.com/a377cf5a0f9d0ef94982e43dc668510c

Kind Regards

Hi Artem,

This actually refers to Page Rules defined in Cloudflare to secure my “wp-admin” and “wp-login” in WordPress.

Please see the screenshot of the page rules. Are they incorrectly defined? I don’t understand why those page rules prevent “admin-ajax” from working because it’s not supposed to impact them.

Can you help me in this?
Thanks
Simon

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Hello,

Sorry, but we can’t advise you about your server configuration. It is out of our theme support scope.

Kind Regards

Ok thanks please close this ticket

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