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Mobile Menu after clicking at a HTML-Block not working (Sites refreshes instead)

Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 12, 2022 at 12:24 pm #396944

    CATW
    Participant

    As the topic already describes, does the mobile Menu build with the Header Builder not show the Custom-HTML Block as soon the Mobile Menu is clicked/ tapped at with a mobile Device (as well Tablet).

    Additionally, the Font-size as well Font-type doesn’t reflect the settings made within the settings:
    “Advanced Typography”

    its desired to use the last custom typography at the bottom (or a new ruleset doesnt matter tbh)

    And most importantly, after clicking/tapping at “Über Manfla” the imbedded HTML Block:
    with the id=”8371″ Does NOT show any close buttons, and/or the corresponding container-wrapper is at 100% respectively fullpage.

    The Mobile Menu instead shows some whitespace to click outside to get back on the Page main-wrapper with its content.

    I hope this is understandable enough

    kind regards

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    August 13, 2022 at 2:48 am #397055

    Elise Noromit
    Member

    Hello,

    The mobile menu does not support mega menu HTML blocks, please check our manual: https://xtemos.com/docs-topic/adding-menu-to-the-site/

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check how the Theme settings work.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    August 15, 2022 at 9:24 am #397261

    CATW
    Participant

    Good morning

    Unfortunately, even with all corresponding plugins deactivated and the theme switched to parent, it’s not working and still showing cms block as path.

    August 16, 2022 at 4:29 am #397527

    Elise Noromit
    Member

    Hello,

    Please check the site admin access, I cannot log in.

    Best Regards

    August 22, 2022 at 9:34 am #398688

    CATW
    Participant

    Good morning

    please see the “extra information” tab for further informations.

    Besides that, I can’t edit the breakpoints for the mobile navigation on a tablet IF its in landscape format.

    (which is quite important for us imo)

    Thank you for your assistance!

    August 23, 2022 at 3:42 am #398886

    Elise Noromit
    Member

    Hello,

    I have checked and see the mobile menu works properly. Mega menu blocks (HTML blocks) are not supported by the mobile version as there is no space enough to show them.

    You can create a multilevel menu and assign it as a mobile menu: https://xtemos.com/docs-topic/adding-menu-to-the-site/

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)