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Theme updated to version 6.5.4 but it still shows update available

Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 18, 2022 at 8:29 pm #398163

    brainoidtech
    Participant

    Hello,

    My website theme is update to version 6.5.4. but the updates page shows an update available to version 6.5.4. which is the same, can you help me resolve this, please?

    Please see attached screenshot.

    Also, I have an issue that the website is running extremely slowly. I am using Woodmart theme on 7 websites, but only this website is extremely slow even on a t3.xlarge AWS instance. Would you also help me resolve this?

    Regards,
    Sanjyot Shah

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    August 19, 2022 at 10:32 am #398242

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1. Please make sure that you have updated the Woodmart core plugin to the latest version then check back.

    2. Please read our ultimate guide for speed optimizations:
    https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    Best Regards

    August 21, 2022 at 8:38 am #398549

    brainoidtech
    Participant

    Hi Aizaz,

    Thank you for sending this documentation for speed optimisation. I have done these steps.

    For the issue where the theme’s current version and update available version are the same, the Woodmart core plugin is up to date, please see the screenshot.

    Regards,
    Sanjyot Shah

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    August 22, 2022 at 9:52 am #398692

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    August 25, 2022 at 9:48 am #399450

    brainoidtech
    Participant

    Hello,

    Admin Credentials given in private message below.

    Regards,
    Sanjyot Shah

    August 25, 2022 at 1:25 pm #399524

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The issue was caused by the child theme on your website. It was broken. I have activated the parent theme and the issue is fixed.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)