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I’m getting an error in the store

Viewing 13 posts - 1 through 13 (of 13 total)
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  • August 24, 2022 at 4:28 am #399167

    Nurullah Yildiz
    Participant

    Hello,

    i can’t do shop fix i get a screen like this.
    how can i fix this.

    Thank You.

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    August 24, 2022 at 9:38 am #399220

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    August 25, 2022 at 12:42 am #399404

    Nurullah Yildiz
    Participant

    Hello,

    The fix you mentioned didn’t work šŸ™
    what else can I do.

    August 25, 2022 at 11:36 am #399492

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    August 26, 2022 at 4:53 am #399682

    Nurullah Yildiz
    Participant

    Hello,

    Of course

    Link:
    https://eras-grosshandel.de/admin

    I hope these articles are not read by anyone else šŸ™‚

    Could you please fix this error, do you have any information or (problem-1)

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    August 26, 2022 at 10:27 am #399729

    Luke Nielsen
    Keymaster

    Hello,

    Actually, this article can be read by anyone so I have replaced your admin access to the private area. But in any case, seems that the password is incorrect, could you please update it?

    https://gyazo.com/c64d88614f6af9fb6be93d298e968da3

    Next time send your access only to the private area (below the message area).

    https://monosnap.com/file/xIFc7TjZGIcWTutEgC3AgulXLUPW8a

    Kind Regards

    August 27, 2022 at 4:18 pm #399932

    Nurullah Yildiz
    Participant

    Hello,

    Requested documents discarded

    August 27, 2022 at 4:19 pm #399933

    Nurullah Yildiz
    Participant

    Requested documents discarded

    August 29, 2022 at 10:16 am #400135

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the admin access. I understood that you have tried to edit the default “Shop” page that comes from WooCommerce, therefore this page cannot be edited by its nature, unfortunately. If you want to create your own template for the “Shop” page, I suggest you use our Layout builder (Dashboard -> Layouts).

    Please read our documentation on how to use Layouts for building your own shop template:

    https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Iā€™d be happy to assist if you have any other questions or concerns.

    Kind Regards

    August 31, 2022 at 8:35 pm #400735

    Nurullah Yildiz
    Participant

    Hi,

    My Problem is I Can’t Adjust Store Photo Sizes When I Enter Edit, the store page shows white screen Where can I set the Photo Size of All Products.

    And in part 2 how can I remove the brands part

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    September 1, 2022 at 11:42 am #400833

    Luke Nielsen
    Keymaster

    Hello,

    1. Please read our documentation about Image size and content alignment in a product grid:

    https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    2. These categories you can hide via Theme Settings -> Product archive -> Page title -> turn off the “Categories in page title” option.

    https://prnt.sc/HD3iL7g1Wfhw

    Kind Regards

    September 2, 2022 at 10:50 am #401034

    Nurullah Yildiz
    Participant

    Hello,

    I can’t sort my store as I want, I can’t get all products to be mixed

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    September 2, 2022 at 11:51 am #401052

    Luke Nielsen
    Keymaster

    Hello,

    For now, you have the sorting by best selling, newest, low-hight price, but the mixed sorting currently is not available, unfortunately, we appreciate you taking the time to let us know what you’re looking for most of the improvements we make come from ideas and suggestions like yours, so thank you, and have a good day!

    https://prnt.sc/pnACyF7ZmRxT

    Kind Regards

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