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cart get empty

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • February 17, 2018 at 8:35 am #40447

    armanemadi
    Participant

    Hi

    in some browser site get empty after I put product on it.
    in safari every things is fine but I have problem with Firefox and chrome

    February 17, 2018 at 2:34 pm #40478

    Eric Watson
    Participant

    Hi,

    Please, provide us your FTP and admin access so we can check what is wrong there.

    Thank you

    February 18, 2018 at 9:15 am #40629

    armanemadi
    Participant

    I done know there is a lot of template update issue
    I think you should update woomart to new woocomerce

    February 18, 2018 at 9:28 am #40638

    Artem Temos
    Keymaster

    We can’t login your admin and FTP
    http://prntscr.com/igc2xs
    http://prntscr.com/igc35b

    February 18, 2018 at 11:12 am #40658

    armanemadi
    Participant

    sorry look at this

    February 18, 2018 at 4:48 pm #40726

    Artem Temos
    Keymaster

    Seems to be some problem with installed plugins. Could you please try to deactivate all plugins that are not related to our theme?

    February 18, 2018 at 5:45 pm #40732

    armanemadi
    Participant

    I did but still have problem
    I think because of cart.php changed
    I think you should update child files

    February 18, 2018 at 6:00 pm #40741

    armanemadi
    Participant

    I did advertising and get feedback from customer that they can pay. I even change language to English but it was useless

    tanks

    February 18, 2018 at 7:50 pm #40745

    armanemadi
    Participant

    what should I do ?

    February 19, 2018 at 6:40 am #40764

    armanemadi
    Participant

    I find this on them forest what should I do ?

    customer: Hey! Managed to get this fixed with the host I think. Basically, the items were not staying in cart unless HTTPS activated on cart. But only in your theme. Tried 10 others, all good. SO WEIRD. Fingers crossed it’s sorted.

    you: Maybe because we are using AJAX add to cart for products. Anyway, we hope that it is already fixed 🙂

    Regards

    February 19, 2018 at 7:18 am #40776

    Artem Temos
    Keymaster

    Hello,

    As we can see, you didn’t deactivate external plugins. Please, disable them and contact us about the result so we can check it.

    February 19, 2018 at 8:46 am #40814

    armanemadi
    Participant

    I disable it but according you did nothing, I enable it again.
    I disable every things but still have problem . did you read my pervious post. it seems it is because of Ajax what should I do?

    by the way it is disable now. someone else in them forest have same problem how they solve they problem? I post messages did you read that?

    February 19, 2018 at 9:02 am #40815

    Artem Temos
    Keymaster

    OK, we just checked your website and noticed that the cart functionality doesn’t work at all. It is not our theme issue since it doesn’t work with other themes as well. Here is a video tutorial https://drive.google.com/file/d/1dm1JqRPTU0zTsDDjUUwf4WfSApegVtcZ/view

    Regards

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Viewing 13 posts - 1 through 13 (of 13 total)