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cart get empty
- This topic has 12 replies, 3 voices, and was last updated 6 years, 10 months ago by Artem Temos.
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AuthorPosts
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February 17, 2018 at 8:35 am #40447
armanemadiParticipantHi
in some browser site get empty after I put product on it.
in safari every things is fine but I have problem with Firefox and chromeFebruary 17, 2018 at 2:34 pm #40478
Eric WatsonParticipantHi,
Please, provide us your FTP and admin access so we can check what is wrong there.
Thank you
February 18, 2018 at 9:15 am #40629
armanemadiParticipantI done know there is a lot of template update issue
I think you should update woomart to new woocomerceFebruary 18, 2018 at 9:28 am #40638
Artem TemosKeymasterWe can’t login your admin and FTP
http://prntscr.com/igc2xs
http://prntscr.com/igc35bFebruary 18, 2018 at 11:12 am #40658
armanemadiParticipantsorry look at this
February 18, 2018 at 4:48 pm #40726
Artem TemosKeymasterSeems to be some problem with installed plugins. Could you please try to deactivate all plugins that are not related to our theme?
February 18, 2018 at 5:45 pm #40732
armanemadiParticipantI did but still have problem
I think because of cart.php changed
I think you should update child filesFebruary 18, 2018 at 6:00 pm #40741
armanemadiParticipantI did advertising and get feedback from customer that they can pay. I even change language to English but it was useless
tanks
February 18, 2018 at 7:50 pm #40745
armanemadiParticipantwhat should I do ?
February 19, 2018 at 6:40 am #40764
armanemadiParticipantI find this on them forest what should I do ?
customer: Hey! Managed to get this fixed with the host I think. Basically, the items were not staying in cart unless HTTPS activated on cart. But only in your theme. Tried 10 others, all good. SO WEIRD. Fingers crossed itβs sorted.
you: Maybe because we are using AJAX add to cart for products. Anyway, we hope that it is already fixed π
Regards
February 19, 2018 at 7:18 am #40776
Artem TemosKeymasterHello,
As we can see, you didn’t deactivate external plugins. Please, disable them and contact us about the result so we can check it.
February 19, 2018 at 8:46 am #40814
armanemadiParticipantI disable it but according you did nothing, I enable it again.
I disable every things but still have problem . did you read my pervious post. it seems it is because of Ajax what should I do?by the way it is disable now. someone else in them forest have same problem how they solve they problem? I post messages did you read that?
February 19, 2018 at 9:02 am #40815
Artem TemosKeymasterOK, we just checked your website and noticed that the cart functionality doesn’t work at all. It is not our theme issue since it doesn’t work with other themes as well. Here is a video tutorial https://drive.google.com/file/d/1dm1JqRPTU0zTsDDjUUwf4WfSApegVtcZ/view
Regards
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