Home › Forums › WoodMart support forum › Wishlist is empty
Wishlist is empty
- This topic has 15 replies, 3 voices, and was last updated 2 years, 2 months ago by Artem Temos.
-
AuthorPosts
-
October 7, 2022 at 12:02 pm #411615
Madoo WebdesignParticipantHello,
my wishlist is empty, see
https://www.akbo.nl/my-favourites/
https://www.akbo.nl/de/meine-favoriten/
https://www.akbo.nl/fr/mes-favoris/
https://www.akbo.nl/nl/mijn-favorieten/Can you help me?
October 7, 2022 at 3:56 pm #411755
Aizaz Imtiaz AwanKeymasterHello,
Your issue is now resolved.
Actually, the Woodmart Core plugin on your Site wasn’t updated to the latest version which is why the Wishlist wasn’t correctly working. So, we updated that and the Wishlist was working fine by then.
Please check back your Site after completely clearing browser and server cache.
Best Regards
October 10, 2022 at 11:33 am #412409
Madoo WebdesignParticipantwhen I add products to my wishlist in english and switch to german and add more products to my wishlist, then it’s not working. STRANGE.
That’s not correct?!October 10, 2022 at 4:00 pm #412542
Aizaz Imtiaz AwanKeymasterHello,
We have visited your Site and checked this issue and the Wishlist was working fine across the Language selected on your Site. Please see the following Video for reference in this regard: https://www.veed.io/view/03e5a7d8-f92d-45b2-b41b-4d27fc4e3c56/
Best Regards.
October 12, 2022 at 1:21 pm #413155
Madoo WebdesignParticipantyes, this works much better now.
But one issue found.
see video: https://www.akbo.nl/wishlist_items_remove.mp4
remove items after language switch not possible.October 12, 2022 at 3:57 pm #413222
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been solved. Please check it now after removing the browser and site cache.
Best Regards.
October 12, 2022 at 4:32 pm #413245
Madoo WebdesignParticipanthello,
I try again en cleared before all caches.
it’s not working, can you make a video and let me see?October 13, 2022 at 11:55 am #413430
Aizaz Imtiaz AwanKeymasterHello,
Sorry for the inconvenience but we have further checked this issue on your Site and found that this issue on your Site related to Wishlist removal is happening specifically when the Language is changed on your Site. So, you would need to contact the respective Translation Plugin Support in this regard. They will guide you better.
Because there isn’t such an issue at the Theme level.
Best Regards.
October 24, 2022 at 10:59 am #416070
Madoo WebdesignParticipanthello,
I contact Polylang support, below his answer.
Hello Danny,
I’m sorry for long time answer. We debug with a developer in your test website, and I’ve also downloaded a backup to search easier on local environment.
Unfortunately, we reproduced several times, but we haven’t found any error which can put us on the track of a solution.
We understood that we cannot suppress a product if we try to suppress it from the wishlist page in another language than the product has been added.Example:
I’m adding a product in French, I can remove it on the French Wishlist page but if I’m trying to remove it from the English page, it’s blocked.Could you please contact Woodmart theme developer and ask us how they remove the product from the wishlist page?
What is the product ID used ?Feel free to ask them to contact us if they need Polylang Pro + Polylang for WooCommerce to test and reproduce.
Unfortunately, as we didn’t develop any compatibility with this theme, I won’t be able to help you more on this subject.
One of my suggestion if Woodmart developer can’t solve this issue should be to find a plugin which is managing wishlist and test how it works.Regards
October 24, 2022 at 5:13 pm #416194
Artem TemosKeymasterHello,
Please, send us your FTP access so we can try to solve this problem on your website.
Kind Regards
October 25, 2022 at 11:44 am #416374
Madoo WebdesignParticipantHello,
please I have install wp file manager for you, it’s a plugin with full access to the files.
is this okay?October 25, 2022 at 12:38 pm #416385
Artem TemosKeymasterHello,
We have fixed the issue on your website. Try to add new products to the wishlist and test if you are able to delete them. Note that products that you added previously still can’t be deleted.
Kind Regards
October 26, 2022 at 1:10 pm #416665
Madoo WebdesignParticipantyes, working good.
what do you changed? if we update everything, your change will not affect this?October 26, 2022 at 2:30 pm #416693
Artem TemosKeymasterWe will include this fix in our next theme update so you will not lose anything.
Kind Regards
October 26, 2022 at 3:05 pm #416711
Madoo WebdesignParticipantOK THANKS
October 26, 2022 at 3:28 pm #416718
Artem TemosKeymasterYou are always welcome!
-
AuthorPosts
The topic ‘Wishlist is empty’ is closed to new replies.
- You must be logged in to create new topics. Login / Register