Problems with Siteground Optimizer

This topic has 3 replies, 3 voices, and was last updated 2 years ago by Aizaz Imtiaz Awan.

Viewing 4 posts - 1 through 4 (of 4 total)

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October 19, 2022 at 1:27 am #414835

giuseppegugpst
Participant

Hello
I’ve a ricorrently problem with SG optimizer plugin.

October 19, 2022 at 1:23 pm #414959

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to say this but this is related to a third-party Plugin conflict on your Site and according to the Envato Policy, the third-party Plugins conflict falls under Customization and it isn’t included in the Item Support Policy, it is basically out of scope.

You would need to contact the respective Plugin Author or Plugin Support in this regard. They can help you out with this. Hope you can understand our limitations.

Best Regards.

November 9, 2022 at 6:08 pm #419882

webmaster-9208
Participant

Have you found a solution? I do have problems as well with the siteground optimization. As soon as activate it the mobile webiste starts worknig wrong…
Did you get any solution from SteGround?
Thxs!

November 10, 2022 at 12:24 pm #420063

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to say but as we mentioned you earlier that SiteGround Optimizer is a third party Plugin and we are not the Developers of that Plugin. This Plugin is also not mentioned on the compatible Plugins list on the Item page. So, if you are facing any issues related to it on the Site with the WoodMart Theme activated then you need to consult the respective Plugin Support in this regard. They will help you out with that.

According to the Envato Policy, the Item Support policy doesn’t include Support for the third party Plugins related issues. Hope you can understand our limitations in this regard.

Best Regards
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