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Problems with Siteground Optimizer

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  • Author
    Posts
  • #414835

    giuseppegugpst
    Participant

    Hello
    I’ve a ricorrently problem with SG optimizer plugin.

    #414959

    Hello,

    Sorry to say this but this is related to a third-party Plugin conflict on your Site and according to the Envato Policy, the third-party Plugins conflict falls under Customization and it isn’t included in the Item Support Policy, it is basically out of scope.

    You would need to contact the respective Plugin Author or Plugin Support in this regard. They can help you out with this. Hope you can understand our limitations.

    Best Regards.

    #419882

    webmaster-9208
    Participant

    Have you found a solution? I do have problems as well with the siteground optimization. As soon as activate it the mobile webiste starts worknig wrong…
    Did you get any solution from SteGround?
    Thxs!

    #420063

    Hello,

    Sorry to say but as we mentioned you earlier that SiteGround Optimizer is a third party Plugin and we are not the Developers of that Plugin. This Plugin is also not mentioned on the compatible Plugins list on the Item page. So, if you are facing any issues related to it on the Site with the WoodMart Theme activated then you need to consult the respective Plugin Support in this regard. They will help you out with that.

    According to the Envato Policy, the Item Support policy doesn’t include Support for the third party Plugins related issues. Hope you can understand our limitations in this regard.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)