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Order by feature

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  • #417733

    Karamalani
    Participant

    Hi, I have been facing a problem for more than a week now with the Order by feature, I am using a default WooCommerce products through Elementor which your theme should support as you advertised on the forest theme, the sorting by is not working and when I activated the default theme (storefront) everything is working fine.
    Is it possible to solve this problem, please?

    I have been in contact with the support department in the last three days with Aizaz Imtiaz Awan and I am not happy at all with the quality of services I have received from him. Instead of solving the problem, he went to my client’s website to check and he just removed the whole edits and adjustment I did and left the shop page in a miserable situation and back with a conclusion that the problem is related to Elementor and not with your theme, to be honest, I think he couldn’t understand the problem that is the theme is not compatible with the Elementor not as he said the problem is caused by Elementor.

    Thank you

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    #417747

    Hello,

    You are using the Products widget from Woocommerce, please try to use Product Grid or carousel from WoodMart instead: https://xtemos.com/docs-topic/elements-and-widgets/

    If you have any questions please feel free to contact us.

    Best Regards

    #417768

    Karamalani
    Participant

    Solved much appreciated

    #418007

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 4 posts - 1 through 4 (of 4 total)

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