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‘Single product layout’ designing problem

Viewing 24 posts - 1 through 24 (of 24 total)
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  • November 14, 2022 at 2:04 pm #420929

    farah
    Participant

    Hi,

    So thing is that I’m using the same layout design for my all website products but I’m unable to design them individually. Whenever I click on the option of edit post on an individual product (Screenshot is given) it shows me a different product from my website. And it happens with every single product on my website. It shows me the same product to edit the layout elements of the product. Although I have not set any product on the ‘Select preview product for builder’ option on the theme settings.

    Please help me to solve my problem. I want the same layout design for my all single products but in some products, I want to add and remove some elements.

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    November 14, 2022 at 5:18 pm #421014

    farah
    Participant

    ???????????

    November 15, 2022 at 6:05 am #421146

    Elise Noromit
    Member

    Hello,

    Sorry for the delay.

    You need to configure the condition and create the layout. Please check this manual: https://xtemos.com/docs-topic/single-product-page-builder/

    If you need to create a different layout for every product, you need to create the layout for every product and set ID in the conditions.

    Best Regards

    November 15, 2022 at 10:37 am #421174

    farah
    Participant

    Hi,

    Thanks for your reply.

    I tried to create a different layout design for every product with its ID in the condition, but whenever I tried to add a valid product ID it shows “no result found” (Screenshot is attached). Although I’m adding the right ID for products in the condition.

    Now tell me what to do?

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    November 16, 2022 at 4:15 am #421422

    Elise Noromit
    Member

    Hello,

    Please try to insert the product title and let us know if the problem remains.

    Best Regards

    November 16, 2022 at 1:08 pm #421548

    farah
    Participant

    Hi,

    The problem remains. I also tried with the product title but still found “no result found”. Some of my products are shown on the list but not all of my products are displayed not even searched. There is a total of 147 items I have on all products of the website and only a few of †hem are shown on the data of layout tabs. What is the reason for this? Why I’m not able to see all of my products on the search bar of the layout design tab?

    You can login to my website and can check it. I need a solution ASAP.

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    November 17, 2022 at 5:29 am #421721

    Elise Noromit
    Member

    Hello,

    Please set the condition to be Single product, then select the product from the drop-down: https://gyazo.com/04e0eff30d9b229f62faa47568827aa8

    If you have any questions please feel free to contact us.

    Best Regards

    November 17, 2022 at 11:06 am #421776

    farah
    Participant

    I tried it!!!! Have you not seen the screenshots? I’m not able to see all of my products in the drop-down list. Why this is happening, I don’t understand. Kindly help me 😢

    November 18, 2022 at 4:53 am #421984

    Elise Noromit
    Member

    Hello,

    You need to select Single product ID as I show on my screen: https://gyazo.com/659fb2d848af26645611d32f60e7a67a

    At the same time, you have set “All products”.

    As soon as you have set “Single product ID ” wait a bit and the list would be uploaded: https://gyazo.com/a87a512ac90c19ef66326bd85a2d1c61

    If you have any questions please feel free to contact us.

    Best Regards

    November 19, 2022 at 9:04 pm #422279

    farah
    Participant

    Hi’

    Why I’m getting fatal errors while working on the theme setting? Screenshot attached:

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    November 21, 2022 at 4:39 am #422371

    Elise Noromit
    Member

    Hello,

    This error means the server capacity is not enough for the site’s performance. You need to contact host support and ask them to increase the memory.

    If you have any questions please feel free to contact us.

    Best Regards

    November 21, 2022 at 1:18 pm #422483

    farah
    Participant

    Hi,

    So, I asked my hosting server to increase the memory and they did it to 786M. And the surprising thing is that the problem still remains means the error of memory is still there. Now my hosting server wants to know how much memory is needed for this theme. I need to know ASAP.

    November 21, 2022 at 1:55 pm #422516

    farah
    Participant

    One thing I need to share is that a fatal error occurred when I tried to put on the ‘header banner’.

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    November 22, 2022 at 10:16 am #422695

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us with your admin access so we can check it?
    The password you provided before doesn’t work now.

    Thank you in advance

    November 22, 2022 at 10:29 am #422703

    farah
    Participant

    Credentials are below.

    November 22, 2022 at 10:55 am #422710

    Artem Temos
    Keymaster

    Hello,

    Please, disable all external plugins that are not related to our theme first and send us your FTP access.

    Kind Regards

    November 22, 2022 at 11:43 am #422726

    farah
    Participant

    If I disable the other plugins then how I can use the features which I needed on my website? Any suggestions?

    November 22, 2022 at 11:44 am #422727

    Artem Temos
    Keymaster

    You can do this temporarily so we can check if your plugins cause this error or not.

    November 22, 2022 at 12:44 pm #422757

    farah
    Participant

    I’m trying to disable my plugins and this error occurred.

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    November 22, 2022 at 3:34 pm #422831

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    November 22, 2022 at 4:08 pm #422843

    farah
    Participant

    All this happened after installing the new version of the woodmart theme. Previously there was no issue with my site working fine. If I switch the theme of my website does it cause any loss of data of my website? I can’t take any risk of losing data its an ongoing online store.

    November 23, 2022 at 10:18 am #423036

    Artem Temos
    Keymaster

    No, you will not lose any information when you switch between themes.

    Kind Regards

    November 25, 2022 at 4:03 pm #423854

    farah
    Participant

    Hi,

    My website’s fatal error memory limit issue has been resolved! I came to know that one of my plugins ‘SG optimizers’ was creating the problem. It seems like there is a compatibility issue. I was using this plugin for image compression and page-cashing purposes. I deactivated this plugin and everything running smoothly at least for now. Any suggestions for a website optimization plugin that will work well with my large-size website and will also be compatible with the theme?

    November 25, 2022 at 4:15 pm #423859

    Artem Temos
    Keymaster

    Hello,

    We are glad that you sorted it out. We prefer the WP Rocket plugin for optimization purposes. But you can test its free alternatives to see how they work.

    Kind Regards

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