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Conflict with elementor builder

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  • November 17, 2022 at 12:57 pm #421820

    oran
    Participant

    Hi,
    We use the function woodmart_product_brands_links in our product template using elementor builderץ
    When we try to edit the product template with elementor we get an error in the server.
    The problem is that you are using he global Product that does not exist in the backend
    How can we solve it?

    Oran

    November 17, 2022 at 1:54 pm #421840

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for reaching out to us!

    Could you please disable all plugins that are not related to the theme and provide access to the admin dashboard so I can check what is wrong there?

    I await your response.

    Kind Regards

    November 17, 2022 at 7:33 pm #421912

    oran
    Participant

    We can’t disable plugins in production.
    I can give you credentials to the dev environment.

    November 18, 2022 at 11:36 am #422029

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that the default product template from WooCommerce cannot be edited via Elementor, also I see that you are using the old version of the theme therefore you don’t have the Layout builder that gives you the possibility to edit the product page (check the below manual).

    https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    You should update your theme to the latest update and edit the product page using Layouts builder.

    Also, you can flood us with any amount of questions you have.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)