Edit Page – HTTP 500

This topic has 9 replies, 2 voices, and was last updated 2 years, 2 months ago by Artem Temos.

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December 9, 2022 at 11:29 am #427573
evren.buda
Participant
Hello, i was trying to save a change while using backend editor and it gave HTTP 500 error. It is not opening Edit Page also WP BAKERY frontend editor not saving.
- This topic was modified 2 years, 2 months ago by evren.buda.
December 9, 2022 at 12:55 pm #427609

Artem Temos
Keymaster

Hello,

Please, disable all external plugins that are not related to our theme and switch to the parent theme temporarily so we can test this issue.

Kind Regards

December 9, 2022 at 1:22 pm #427617

evren.buda
Participant

I have done what you asked for.

Thank you

December 9, 2022 at 1:24 pm #427619

Artem Temos
Keymaster

We just tried to resave a page on your website but didn’t get any errors. Could you please clarify how to reproduce the issue?

December 9, 2022 at 1:48 pm #427635
evren.buda
Participant
When i try to edit main, front page: “Home Drinks” page

and i click on Edit Site form top menu it gives HTTP 500 error – cant reach backend editor at all

i tried it now again

Also frontend editor of this page is not saving for that page
- This reply was modified 2 years, 2 months ago by evren.buda.
December 9, 2022 at 1:50 pm #427637

Artem Temos
Keymaster

Try to increase the PHP memory limit on your server because we see the following errors on your website now https://gyazo.com/43b52e4811a7f3e18b23928d4c573532

December 9, 2022 at 1:52 pm #427638

evren.buda
Participant

ok, what should i make it?
can you pls give me a number?

December 9, 2022 at 3:17 pm #427662

Artem Temos
Keymaster

You can contact your hosting provider to increase this value. Try to set 512MB for example and test how it works.

December 9, 2022 at 3:44 pm #427675

evren.buda
Participant

thank you it is solved!

December 9, 2022 at 4:01 pm #427687

Artem Temos
Keymaster

Great, you are welcome! Feel free to contact us if you have any further questions.
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