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Edit Page – HTTP 500

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #427573

    evren.buda
    Participant

    Hello, i was trying to save a change while using backend editor and it gave HTTP 500 error. It is not opening Edit Page also WP BAKERY frontend editor not saving.

    • This topic was modified 1 month, 3 weeks ago by evren.buda.
    #427609

    Artem Temos
    Keymaster

    Hello,

    Please, disable all external plugins that are not related to our theme and switch to the parent theme temporarily so we can test this issue.

    Kind Regards

    #427617

    evren.buda
    Participant

    I have done what you asked for.

    Thank you

    #427619

    Artem Temos
    Keymaster

    We just tried to resave a page on your website but didn’t get any errors. Could you please clarify how to reproduce the issue?

    #427635

    evren.buda
    Participant

    When i try to edit main, front page: “Home Drinks” page

    and i click on Edit Site form top menu it gives HTTP 500 error – cant reach backend editor at all

    i tried it now again

    Also frontend editor of this page is not saving for that page

    • This reply was modified 1 month, 3 weeks ago by evren.buda.
    #427637

    Artem Temos
    Keymaster

    Try to increase the PHP memory limit on your server because we see the following errors on your website now https://gyazo.com/43b52e4811a7f3e18b23928d4c573532

    #427638

    evren.buda
    Participant

    ok, what should i make it?
    can you pls give me a number?

    #427662

    Artem Temos
    Keymaster

    You can contact your hosting provider to increase this value. Try to set 512MB for example and test how it works.

    #427675

    evren.buda
    Participant

    thank you it is solved!

    #427687

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

Viewing 10 posts - 1 through 10 (of 10 total)