Loco translations not showing

This topic has 12 replies, 3 voices, and was last updated 1 year, 11 months ago by Luke Nielsen.

Viewing 13 posts - 1 through 13 (of 13 total)

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December 12, 2022 at 3:43 pm #428185

yumermutlu
Participant

Some of translations are not working on my site. They worked and now they are not ….. And I don’t know why

December 12, 2022 at 4:20 pm #428203

Luke Nielsen
Keymaster

Hello,

Please attach screenshots with the text which is not translatable in your case for a better understanding.

I await your response.

Kind Regards

December 12, 2022 at 4:39 pm #428210

yumermutlu
Participant

https://prnt.sc/gXnCtLer2uWy
It is a recent problem. They worked great but now they don’t .

December 12, 2022 at 4:48 pm #428221

Luke Nielsen
Keymaster

Hello,

The “Browse categories” text you can change manually via WoodMart -> Header builder -> Categories.

https://prnt.sc/kr622luc2OUT

As for the other fields, try to define it again, otherwise, please provide the access to the admin dashboard so I will check it on your side.

Kind Regards

December 13, 2022 at 10:16 am #428370
bilkyroot
Participant
I have the same problem, i think maybe this is some kind of bug related to loco translate. Theme is okay, update was last month, and after updating it worked fine. So this bug is related to loco translate plugin. What it will be good for next update, to be able to translate strings in theme options. Then we will not need to wait for loco translate to response to this bug in future.
- This reply was modified 1 year, 11 months ago by bilkyroot.
December 13, 2022 at 11:01 am #428385

Luke Nielsen
Keymaster

Hello,

Please update the access to the admin dashboard so I can check the settings of your website.

https://prnt.sc/3AplwJGJapUR

I await your response.

Kind Regards

December 13, 2022 at 11:46 am #428399

bilkyroot
Participant

i updated it, you can login now

December 13, 2022 at 11:58 am #428401
Luke Nielsen
Keymaster
Hello,

1. Better to use the “Custom” location for the proper work of translations in loco:

https://prnt.sc/rdDwjtFS0-Rf

Here is our documentation about the loco:

https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

2. As for the not translated fields, could you please confirm the permission for the plugins deactivation, switching to the parent theme? As soon as we complete the testing we will enable all back.

Kind Regards
- This reply was modified 1 year, 11 months ago by Luke Nielsen.
- This reply was modified 1 year, 11 months ago by Luke Nielsen.
December 13, 2022 at 12:15 pm #428407

bilkyroot
Participant

I backup my website right now, so you can test it out. You have my permisson for plugin deactivation etc.

December 13, 2022 at 1:25 pm #428429
bilkyroot
Participant
bug is in contact form 7. I tested on my other site and there is some problem with contact form 7 when i update it on the same site. After update, my translation is gone, same thing like on site that i send you. I will replace it with wpforms. I am restoring my backup, sorry if i kick you from session
- This reply was modified 1 year, 11 months ago by bilkyroot.
- This reply was modified 1 year, 11 months ago by bilkyroot.
- This reply was modified 1 year, 11 months ago by bilkyroot.
December 13, 2022 at 1:33 pm #428435
Luke Nielsen
Keymaster
Hello,

It’s okay. Glad that you managed to sort this out.

If I right understand, the issue is resolved.

I await your response.

Kind Regards
- This reply was modified 1 year, 11 months ago by Luke Nielsen.
December 13, 2022 at 1:38 pm #428438

bilkyroot
Participant

Yes, I will replace contact form 7 with wpforms and it will solve the problem. But if you can contact plugin developer to update plugin because of other users. I think this can be major problem in few days if they dont solve bug in plugin.
Thank you very much again.

December 13, 2022 at 1:45 pm #428441

Luke Nielsen
Keymaster

Hello,

You are welcome!

If there’s anything you need, please write me or another member of our help desk team.

We’re here for you!

Kind Regards
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