Product Variations Deleted

This topic has 7 replies, 2 voices, and was last updated 2 years ago by Aizaz Imtiaz Awan.

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December 17, 2022 at 12:10 pm #429530

appapop9
Participant

I had activated woodmart theme and all the product variations – size attributes got deleted automatically.

Please fix this urgently.

December 17, 2022 at 3:07 pm #429558

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to hear about that, but we haven’t received such a complaint yet regarding Products Variations and Attributes getting deleted just by activating WoodMart Theme.

Could you please elaborate your issue more with some helpful Screenshots and please also share your Site’s WP-ADMIN Login details in the Private Content field so that we can further check and assist you accordingly.

Best Regards

December 19, 2022 at 9:23 am #429747

appapop9
Participant

Yes even we are wondering how did that happen?

Au Bord Seperates earlier had all sizes – XXS, XS, S, M, L, XL, XXL and now only has 2 sizes – XXS, XL.

Next to Me Top earlier had all sizes – XXS, XS, S, M, L, XL, XXL and now there is not even a single size.

You can check our orders for reference too that orders are placed in S,M,L.

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December 19, 2022 at 1:07 pm #429805

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to say but you forgot to add the Username in your shared Login details. We tried admin but it didn’t work out. Could you please share valid & complete WP-ADMIN Login details so that we can proceed further in this regard and assist you accordingly.

Best Regards

December 20, 2022 at 7:45 pm #430250

appapop9
Participant

Hello. I have provided the login info

Please fix the issue asap

I need to make my website live

Thanks

December 21, 2022 at 1:21 pm #430384

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to say but in your recent message that you shared, you haven’t provided any info either directly or in the Private Content field.

Please provide accordingly, so we can check and confirm this issue on your Site because we haven’t found such an issue at our Test Site too.

Best Regards

December 21, 2022 at 1:39 pm #430390

appapop9
Participant

Login Details

PLEASE FIX THIS URGENTLY. PLEASE

December 21, 2022 at 5:04 pm #430457

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to say but we as far as we have checked on your Site, the Size Attribute Terms are showing there: https://snipboard.io/fFBvC9.jpg

Best Regards
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