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Accordion tabs not working properly

Viewing 9 posts - 1 through 9 (of 9 total)
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  • December 21, 2022 at 11:03 pm #430503

    grailsfromheaven
    Participant

    Hi, my accordion tabs are not working properly. When I enter front end WP bakery editor the tabs are displayed correctly but when checking the site itself they are very weirdly distorted. (Added picture to this)

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    December 22, 2022 at 4:47 am #430552

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    December 28, 2022 at 11:38 pm #431891

    grailsfromheaven
    Participant

    Hi!

    I did that and on the woocommerce theme the tabs where showing correctly. when I changed back to this theme some of the tabs began to start working but some still had issues.

    December 29, 2022 at 1:51 am #431916

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    December 29, 2022 at 2:00 pm #432007

    grailsfromheaven
    Participant

    thanks

    December 29, 2022 at 2:04 pm #432016

    grailsfromheaven
    Participant

    Thanks. Please check the product pages, as it is not working there.

    https://www.calmcos.com/product/augue-adipiscing-euismod/#1664455246792-0

    December 30, 2022 at 3:06 am #432186

    Elise Noromit
    Member

    Hello

    Please try to replace the default WP bakery tabs with WoodMart tabs and check how it works: https://gyazo.com/5dd0fb2d9ed47dc1de8048be7973d213

    If you have any questions please feel free to contact us.

    Best Regards

    December 30, 2022 at 8:16 pm #432336

    grailsfromheaven
    Participant

    Could you please specify what did you do when you were connected because that fixed the advanced tabs for the product pages which was what I asked for. Did you turn something off or on because previously they were broken and after your connection they worked again. When I now try to add a new one it does not work again but the old ones work so there must be someway how to get them to work as you somehow managed to get them back to work.

    Thanks already beforehand 🙂

    December 31, 2022 at 4:22 am #432363

    Elise Noromit
    Member

    Hello,

    I did not change anything, I entered the page in the editing mode, I saw the tab element, and was shown which one to add.

    We have not tested the default WP bakery elements. WoodMart has a set of integrated: https://xtemos.com/docs-topic/elements-and-widgets/

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)