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Registration Form Validation
- This topic has 16 replies, 2 voices, and was last updated 7 years ago by
Artem Temos.
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March 1, 2018 at 8:36 am #43086
maherdaouddxParticipantDears, On registration form, when the user enter wrong email format, there is no error message appear like “Please enter a valid email address.” why this java script does not work?
March 1, 2018 at 8:40 am #43088
Artem TemosKeymasterHi,
We just tested on your website, but don’t see this issue and we are not able to click on the button while didn’t enter the valid email.
Regards
March 1, 2018 at 9:01 am #43092
maherdaouddxParticipantfollow the below steps please
1. got to https://sparejo.com/my-account
2. click on RIGISTER button
3. choose “Iam a vendor”
3. fill the email field with wrong format–> ex: “maher”
4. fill all requierd fields
5. click on RIGISTER button
6. it will move the cursor to email field without any error or warning messageMarch 1, 2018 at 9:05 am #43093
Artem TemosKeymasterLoot at the example https://gyazo.com/bb4e130a47653fe86bdc8a22f9aabead
March 1, 2018 at 9:13 am #43097
maherdaouddxParticipantyes it will not work becaouse you enter invalid format–>”maher”
if you enter “[email protected]” it will work fine
My Question is: why it does not show any message that tell the user to enter a valid email
If you check the demo, you can see the message for this error that till user to enter right email formatMarch 1, 2018 at 9:18 am #43099
Artem TemosKeymasterBut
[email protected]
is a valid email. What is wrong with it?March 1, 2018 at 9:23 am #43102
maherdaouddxParticipantI do not have a problem when a user enter a valid email
my problem is if the user enter invalid email like “maher”, the website does not show any error message for the user, it just focus on email field without any message!!.
please look to attached fileAttachments:
You must be logged in to view attached files.March 1, 2018 at 9:36 am #43114
Artem TemosKeymasterWhere is this screenshot coming from?
March 1, 2018 at 9:46 am #43123
maherdaouddxParticipantFrom Dokan demo
which the main plugin of my website
URL : http://dokandemo.wedevs.com/my-account/
I do not know why it does not act like this demo
In my website If someone does not fill the email field and then click on RIGISTER button it will submit the form and then show error message!! why there is no javascript that prevent this behaviour, it should check all required fields before submissionMarch 1, 2018 at 9:47 am #43125
Artem TemosKeymasterOK, could you please check how it works with default WordPress theme on your website?
March 1, 2018 at 9:53 am #43130
maherdaouddxParticipantI do not have access now
I will provide you the accessMarch 1, 2018 at 11:16 am #43148
maherdaouddxParticipantSo, what is the problem now ??
March 1, 2018 at 12:47 pm #43188
Artem TemosKeymasterDid you check how it works with default WordPress theme to understand is it our theme related issue or not?
March 1, 2018 at 1:05 pm #43196
maherdaouddxParticipantNo, I am out of office now, can you check this please?
March 1, 2018 at 1:08 pm #43199
Artem TemosKeymasterIt would be better if you will check it by yourself to understand is it our theme related issue firstly. Contact us when you will be at the office and if you will have any extra questions.
March 1, 2018 at 6:51 pm #43268
maherdaouddxParticipantThanks for your support
it seems this issue from Dokan pluginMarch 1, 2018 at 8:08 pm #43276
Artem TemosKeymasterOK, so contact plugin’s developers for help in this situation. If you will have any extra questions, you write here on this topic.
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