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Compare and Wishlist

Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 16, 2023 at 6:58 pm #435615

    oblev.net
    Participant

    I’m having an issue with my wish list and compare list only in Arabic version, When I add some products to wish list and compare and when I go to compare page and wish-list page then no product are showing there. but when I try to write /?nocache=1 in the end of the URL then it is working fine.

    some times they products also can’t be deleted with wish list and compare page also happens sometimes with cart page.

    this all happening in ARABIC version only. It is working fine when I do the same in English version or even working when I just the change from ARABIC to English .

    Please test with adding at least three products to your wish-list and compare.

    January 17, 2023 at 10:47 am #435720

    Luke Nielsen
    Keymaster

    Hello,

    Your Wishlist and Compare pages are cached so you should disable caching for this page through the settings of the “WP Rocket” plugin. Also, these pages should never be cached.

    I suggest you adjust the “WP Rocket” plugin as described in the article below.

    https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    https://prnt.sc/q1C2hspe3AVD

    Kind Regards

    January 17, 2023 at 12:58 pm #435755

    oblev.net
    Participant

    I changed all the setting of wp-rocket according to your article but now the wish-list and compare icon stoped working, when I click them they just refresh the page. and some times when I click the wish-list icon then it open the wish-list product page directly. And when I try to access the wish-list and compare pages with URLs https://sgallery.ae/compare and https://sgallery.ae/wishlist it some times shows the products and mostly not and even if it shows the design and layout is all wrong.

    January 17, 2023 at 2:19 pm #435788

    oblev.net
    Participant

    And sometimes there will be products inside compare and wish-list but the icon will show zero badge, Also when I delete from there and come back they will be still there. And sometime when I try to delete one products from there all the other products will be deleted from wish-list and again when i come back to the page the products will be there.

    https://i.imgur.com/TvJqaTg.png
    https://i.imgur.com/bcxTYhZ.png

    January 17, 2023 at 2:24 pm #435789

    oblev.net
    Participant

    the issue is mostly happening in Arabic version https://sgallery.ae/ar

    January 17, 2023 at 3:47 pm #435821

    Luke Nielsen
    Keymaster

    Hello,

    On the English version everything works well, and the Wishlist and Compare pages are not cached, but the Arabic version still cached these pages therefore you see such an issue. You should contact with the “WP Rocket” plugin’s support team for further solutions.

    You can also reach out to us if you have any questions.

    Kind Regards

    January 17, 2023 at 4:26 pm #435830

    oblev.net
    Participant

    it is even happening in English please check the attached video: https://www.veed.io/view/673b8fbe-9f92-4d4f-b850-0513c73f906f?sharingWidget=true&panel=share

    January 17, 2023 at 4:52 pm #435836

    Luke Nielsen
    Keymaster

    Hello,

    I see that the Compare page isn’t opening, it happens due to not defining an appropriate page in Theme Settings -> Shop -> Compare.

    https://monosnap.com/file/JQdcjjaIY9fOr7mjpgV9UhbKpEKfww

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

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