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bug: cant make an order – say no address

Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 21, 2023 at 10:49 am #436817

    ipcomp
    Participant

    even address filed have info
    we get this message
    https://prnt.sc/WGpk3WeRWzd1

    January 21, 2023 at 2:36 pm #436850

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Firstly, we have confirmed from the Test Site, the Address Input field is working fine there for the Checkout page. Here you can check yourself too: https://blackpearlspro.com/woodmart_support/checkout

    Further, on your Site we check this concern with the default WordPress Themes like Storefront theme activated too and this issue was persisting with that too: https://snipboard.io/1Bx3hJ.jpg

    So, this seems to be happening specifically on your Site. So, as you know the Checkout page comes from WooCommerce so you might want to contact the WooCommerce Support in this regard. They will guide you better.

    Best Regards

    January 21, 2023 at 4:10 pm #436866

    ipcomp
    Participant

    i dont understand your answer
    its a clean wordpress install + fresh install of the theme i buy from you
    so where is the problem ?

    January 21, 2023 at 4:14 pm #436868

    ipcomp
    Participant

    found the issue why it happen – thank you

    January 23, 2023 at 8:52 am #437081

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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Viewing 5 posts - 1 through 5 (of 5 total)