Critical Error after switching to Woodward child theme
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Hi there!
We’re currently experiencing a critical error on our site. Our website is using WPML for translation. Only the english site is affected and only all WooCommerce pages such as shop, products and so on. We have tried trouble shooting and enable all plugins that are necessary to actually view those sites:
– Woocommerce
– WP Page Bakery
– WPML PlugIns.
– Woodward Child theme
While trouble shooting the plugins, we received a notification that this error my be caused by the child theme.
Thanks,
Nico
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For the login please use the following info
Hello,
Your given login details are not working. Please share the correct login details.
Best Regards.
Checked the Password – working fine for me. Please try the default customer login on delayon-eyewear.com as an alternative.
Can’t see your loginactivity – if the error seams to be persistent, please provide your IP address for whitelisting.
Update: The following functions are now affected:
– Add to cart in both languages
– Cart shows critical error after a product is added
Following status message by WC:
woodmart/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.2.0,
we changed the php back to default, however it doesn’t make a difference.
Hello,
Firstly, your provided Login details are still incorrect. It says the Username is not registered: https://snipboard.io/QMTjmt.jpg
Secondly, we have tried to add Product to Cart on your Site in both languages it was added fine there wasn’t any critical error occurred. Please see the following Video for reference in this regard:
https://www.veed.io/view/deade2cc-8f63-4712-8a5b-933388b3a1c9
Best Regards.