Home Forums WoodMart support forum Critical Error after switching to Woodward child theme

Critical Error after switching to Woodward child theme

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #437763

    DELAYON
    Participant

    Hi there!

    We’re currently experiencing a critical error on our site. Our website is using WPML for translation. Only the english site is affected and only all WooCommerce pages such as shop, products and so on. We have tried trouble shooting and enable all plugins that are necessary to actually view those sites:
    – Woocommerce
    – WP Page Bakery
    – WPML PlugIns.
    – Woodward Child theme

    While trouble shooting the plugins, we received a notification that this error my be caused by the child theme.
    Thanks,

    Nico

    Attachments:
    You must be logged in to view attached files.
    #437768

    DELAYON
    Participant

    For the login please use the following info

    #438008

    Hello,

    Your given login details are not working. Please share the correct login details.

    Best Regards.

    #438093

    DELAYON
    Participant

    Checked the Password – working fine for me. Please try the default customer login on delayon-eyewear.com as an alternative.
    Can’t see your loginactivity – if the error seams to be persistent, please provide your IP address for whitelisting.

    #438099

    DELAYON
    Participant

    Update: The following functions are now affected:

    – Add to cart in both languages
    – Cart shows critical error after a product is added

    Following status message by WC:
    woodmart/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.2.0,

    we changed the php back to default, however it doesn’t make a difference.

    #438226

    Hello,

    Firstly, your provided Login details are still incorrect. It says the Username is not registered: https://snipboard.io/QMTjmt.jpg

    Secondly, we have tried to add Product to Cart on your Site in both languages it was added fine there wasn’t any critical error occurred. Please see the following Video for reference in this regard:

    https://www.veed.io/view/deade2cc-8f63-4712-8a5b-933388b3a1c9

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)